Assistant Manager
5 months ago
We are looking for an Assistant Manager (**Female**) who is bilingual in **English and Russian**.
Freshers may also apply.
**DESCRIPTION**
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff
**REQUIREMENTS**
- Russian and English languages are Mandatory.
- Must have a good personality and be smart.
- Having good telephone etiquette and politeness.
- Good verbal and written communication skills.
- Excellent customer service skills.
- Having computer knowledge and multitasking skills.
- Highly efficient and well organized
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- BSc/BA in Business Administration or relevant field
**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months
Ability to commute/relocate:
- Jebel Ali: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- Assistant Manager: 1 year (preferred)
**Language**:
- English (required)
- Russian (required)
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