Telesales Agent
17 hours ago
Telesales is a type of sales that involves contacting potential customers over the phone to persuade them to purchase a product or service. The following is a general job description of a telesales representative:
Identifying potential customers: The telesales representative uses various methods such as database searches, lead lists, and cold-calling to identify potential customers who may be interested in the product or service being offered.
Making calls: The representative makes outbound calls to potential customers to introduce the product or service, answer questions, and address any concerns.
Building rapport: The representative must be able to build rapport with potential customers, establish a good relationship, and understand their needs and requirements.
Closing sales: The representative must be able to effectively communicate the benefits of the product or service and close sales over the phone.
Meeting sales targets: Telesales representatives are often required to meet specific sales targets, and must therefore be motivated and goal-oriented.
Maintaining accurate records: The representative must keep accurate records of all calls, leads, and sales, as well as update customer information in the database.
Continuously learning: The representative must keep up-to-date with the latest products, services, and industry developments to ensure they are able to provide accurate and relevant information to potential customers.
The role of a telesales representative requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. They must also be comfortable working in a fast-paced, high-pressure environment, and have the drive and determination to meet and exceed sales targets.
**Job Types**: Full-time, Permanent
**Language**:
- telugu? (preferred)
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