Case Processing Manager

2 months ago


Dubai, United Arab Emirates Borderless Migration Full time

**Key Responsibilities**:

- Documentation and Filing: Oversee the creation and maintenance of accurate documentation and filing systems.
- SOPs and Policies: Develop and implement Standard Operating Procedures (SOPs) and company policies, and prepare training materials for new hires.
- Client-Company Agreements: Manage amendments to client-company agreements as required.
- Client Interaction: Handle client inquiries via phone and in person, addressing visa and immigration-related questions with professionalism.
- Visa Processing: Facilitate visa processing, including embassy bookings and document preparation.
- Document Preparation: Prepare necessary documents such as NOCs, appeal letters, itineraries, and cover letters for embassy submissions.
- Travel Arrangements: Arrange all travel-related documents for Schengen and Canadian visas, including flight bookings, accommodation, and travel insurance.

**Qualifications**:

- Minimum 2 years of proven experience in case processing, visa handling, and client management.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficiency in preparing official documentation and handling embassy procedures.
- Ability to work effectively under pressure and meet deadlines.

**Why Join Us?**

Borderless Migration Services offers a dynamic work environment with opportunities for professional growth. We value our employees and provide the support and resources needed to excel in your role.

Pay: AED3,500.00 - AED5,500.00 per month



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