Salesforce - Solution Architect

8 hours ago

Dubai, United Arab Emirates Horizontal Digital Full time

**Salesforce - Solution Architect**

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design, and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:
**Lock arms**

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

**Show hustle**

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

**Embrace change**

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

**Elevate empathy**

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

**Never settle**

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. But enough about us. Let’s talk about you.

**What you’ll do**:

- Work closely with Project Managers, Functional Consultants, and clients to architect digital solutions through Sales Cloud, Service Cloud, Experience Cloud & SFMC, and related technology stack (CDP, Interaction Studio, Social Studio, Advertising Studio, Mobile Studio, Heroku, etc.) to meet client needs and ensure the platform/product is leveraged efficiently and the go-forward solution is easy to maintain and meets best practices.
- Identify business needs and design elegant technical and functional solutions. Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
- Document technical processes and run analysis between current and future states. Collaborate with other architects and team members to detail, design, document, understand and/or deliver specific technical specifications and solutions.
- Collaborate with internal stakeholders (sales/pre-sales, engineering, other solution teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
- Designing transformational technology solutions and working directly with customers to meet their business requirements in accordance with industry best practices. Designing cross-cloud solutions by utilizing a thorough understanding of various cloud platform integrations (AWS, Azure, etc.) with Salesforce.
- Leading and mentoring the development teams on the project and responsible for ensuring that the system accurately meets the defined expectations of the business, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
- Responsible for creating and delivering, in a timely and accurate fashion, integrations with CRMs and workflow solutions. Knowledge of Salesforce/Apex, Force, Visualforce, and J2EE technologies is a plus.

**Who you are**:

- Articulate Horizontal Digital Salesforce practice capabilities, offerings, and value propositions.
- Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions. Develop POCs or help customers and partners with complex coding tasks.
- Contributes to the practice of thought leadership and offerings.
- Identify and co-lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the team.
- Participate in practice events and training (internal and/or external).
- Stay current on technical learning and trends

**What you bring**:

- 10+ years of experience in developing technology solutions with at least 5+ years of experience in implementing end-to-end Salesforce solutions.
- Expertise in designing comprehensive and complex digital marketing solutions using Salesforce.
- Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the client's needs.
- Strong hands-on experience in configuration, customization, and implementing new instances of SFMC. Programming experience with APEX APIs and APEX Trigger.
- Highly proficient in HTML, SQL, Javascript, CSS, AMPscript, SSJS, GTL, and Marketing Cloud API Integration, Data management, segmentation, and ETL best practices for technical solutions.
- Being highly efficient across Salesforce clouds.
- Data analysis and database design experience with RDBMS such as MS SQL Server (preferable), MySQL, Postgres, or Oracle.
- Experience working with APIs - SOAP and REST-bas

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