Center Supervisor

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Responsibilities - Assist in the formulation of targets for individuals and teams - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure...

Job Title: Clinic SupervisorAt MEONE MEDICAL CENTER, we are seeking a highly skilled and experienced Clinic Supervisor to join our team.Key Responsibilities:Supervise and Manage Clinic Staff: Oversee the daily activities of clinic staff, including medical assistants, receptionists, and other support staff, to ensure smooth operation of the clinic.Schedule...

A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their team’s success on an ongoing basis. - Assisting in the formulation of targets for individuals...

Job Title: Call Center SupervisorPadra Medical Center is seeking a highly skilled Call Center Supervisor to join our team.Key Responsibilities:Leadership and Coaching: Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.Communication and Interpersonal Skills: Excellent communication skills, both verbal and...

Our company is looking for a Call Center Supervisor to join our team. **Responsibilities**: - Training, and preparing call center representatives to respond to customer questions; - Ensuring agents understand and comply with all call center objectives, performance standards, and policies; - Address potential system issues internally and externally; -...

We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. **About us.** Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer...

Job Description for Call Center Supervisor at Padra Medical CenterWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Padra Medical Center. As a Call Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our patients receive exceptional service and...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Supervise all tasks involved in Call Center - Train the Call Center Agents to respond efficiently and accurately to callers, explaining about the Driving Licensing Services, Vehicle Testing Services, available offers & promotions - Train & monitor the Call Center Agents on the customer journey process, available payment options, required documents, transport...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Responsibilities: - Supervise and oversee the daily operations of the call center, ensuring smooth and efficient handling of customer orders. - Manage a team of call center agents, providing guidance, support, and training as needed to maintain high-performance standards. - Monitor call center performance metrics, such as call volume, response time, and...

Our company is looking for a Call Center Supervisor to join our team. **Responsibilities**: - Training, and preparing call center representatives to respond to customer questions; - Ensuring agents understand and comply with all call center objectives, performance standards, and policies; - Address potential system issues internally and externally; -...

Bachelor's degree in healthcare administration, business management, or related field preferred.Previous experience in a call center environment, preferably in a medical or healthcare setting.Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.Excellent communication skills, both verbal and written, with...

Manages and oversees a team of call center Executives. - Motivates and supports Executives through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending changes. - Provides service...

Padra Medical Center is seeking a skilled Call Center Supervisor to lead and support a team of call center agents. The ideal candidate will have proven experience in a call center environment, with leadership responsibilities. Key responsibilities include: **Team Management** * Lead and support a team of call center agents to ensure high-quality customer...

Position OverviewThe Wellness Center Supervisor plays a crucial role in ensuring the seamless operation of the Reception area within the Fitness Center and Kids Club.Key ResponsibilitiesDeliver an exceptional and consistent level of service to all guests.Oversee the management of facilities and the operational aspects of the hotel's Kids Club, including...

We are looking for a call center supervisor to join immediately. **Responsibilities**: 1. Manage and oversee the daily operations of the remote contact center, ensuring efficient and effective delivery of services. 2. Develop and implement strategies to improve customer experience and satisfaction levels. 3. Monitor call center performance metrics, identify...