E-commerce Executive

3 months ago


Umm alQuwain City, United Arab Emirates Karnak Home Full time

**Key Responsibilities**:

- **Marketplace Management**:

- Manage product listings, inventory, pricing, and promotions across various online marketplaces (e.g., Amazon, Noon, Carrefour, etc.).
- Ensure all product descriptions, images, and specifications are accurate and up-to-date.
- Monitor and analyze product performance to identify trends and opportunities for improvement.
- **Sales & Performance Optimization**:

- Implement strategies to increase product visibility, ranking, and conversion rates on e-commerce platforms.
- Manage and optimize marketplace advertising campaigns (PPC, display ads, etc.) to maximize return on investment (ROI).
- Monitor competitor activity and adjust strategies accordingly.
- **Order Fulfillment & Inventory Management**:

- Collaborate with the logistics and warehouse teams to ensure accurate and timely fulfillment of marketplace orders.
- Maintain optimal stock levels to meet customer demand without overstocking.
- **Customer Support & Experience**:

- Respond to customer inquiries and resolve issues related to orders, returns, and product details.
- Work with the customer service team to ensure high levels of satisfaction and to address any escalated issues.
- **Reporting & Analytics**:

- Track, analyze, and report on the performance of e-commerce marketplaces.
- Use data-driven insights to recommend adjustments to pricing, product listings, or promotions

**Key Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field.
- 2-3 years of experience managing marketplace accounts (Amazon, Noon, etc.) for a retail or e-commerce company.
- Strong understanding of e-commerce platform operations, especially in the UAE and Middle East markets.
- Proficient in e-commerce tools such as Seller Central (Amazon) and other marketplace management software.
- Experience with digital marketing strategies, including PPC campaigns and SEO for marketplace platforms.
- Strong analytical skills and proficiency with data analysis tools (Excel, Google Analytics, etc.).
- Excellent communication skills and the ability to work collaboratively in a fast-paced environment.

**Preferred Skills**:

- Experience in the furniture retail sector is a plus.
- Familiarity with CRM and ERP systems.
- Ability to multitask and meet deadlines.

Pay: AED2,500.00 - AED3,500.00 per month

Application Deadline: 20/09/2024


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