Guest Relation Officer

To promote a professional image and to provide a quick and efficient service to all guests regardless to whether they are resident or non-resident. - Supervise the Front desk operations and ensuring that relevant policies and procedures are being followed and that the highest possible service is being delivered in a friendly and professional manner. - Meets...

To promote a professional image and to provide a quick and efficient service to all guests regardless to whether they are resident or non-resident. Supervise the Front desk operations and ensuring that relevant policies and procedures are being followed and that the highest possible service is being delivered in a friendly and professional manner. Meets and...

Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)...

RESPONSIBILITIES (includes but not limited to): GUEST RELATIONS - Direct communications with guests before arrival to coordinate a smooth check-in. - Welcome guests during check-in and giving a fond farewell to guest while checkout. - Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest. - Handling...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description - Get ready to discover _Mövenpick_ Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

Personal Concierge / Guest Relations Officer - Waldorf Astoria Ras Al Khaimah A Personal Concierge engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Personal Concierge is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be...

We are seeking a talented Front Office Receptionist with outstanding guest relations skills and expertise in the IBS system to join our team at a Hotel resort in RAK. **Responsibilities**: - Warmly welcome guests upon arrival and provide personalized assistance throughout their stay. - Efficiently manage check-ins, check-outs, and reservations using the...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with guests for feedback, complaints and compliments – and following it up Managing,...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

A Personal Concierge engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Personal Concierge, you will serve on the Front Office Team which is the...

Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging,...

A Personal Concierge engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Personal Concierge is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Personal Concierge, you will serve on the Front Office Team which is the...

DescriptionA Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations Agent, you will serve on the Front Office Team...

Guest Relations AgentA Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations Agent, you will serve on the Front...

A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations Team Member, you will serve on the Front Office Team which is...

A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.What will I be doing?As a Guest Relations Agent, you will serve on the Front Office Team which is the...