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Salesforce Business Analyst

2 months ago

Dubai, United Arab Emirates Concentrix Catalyst Full time

Must have:

· Overall 8+ years of experience of IT industry

· 3+ years of demonstrated expertise in Salesforce Business Analyst role

· 3+ years of delivery lead experience in managing the Salesforce solution implementation including API integration, Mobile and third-party teams.

SPECIFIC RESPONSIBILITIES

· Respond to problems, prioritize correctly, systematically gather information, sort through issues, seek input from others, develop accurate conclusions from findings, and make timely decisions to prioritize and adapt to change.

· Assist with the elaboration of the user stories and requirements, supporting team members with their work where required.

· Participate in and facilitate relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Iteration / Release Planning, Showcases / Sprint Review, Retrospective

· Experience playing Scrum Master role for at least 4-6 years for a software development team that was diligently applying Scrum principles, practices, and theory.

· Own the product/feature and drive the team with well documented product road map using Product and iteration backlogs.

· Knowledge and/or experience with widely successful Agile best practices: User Stories, TDD, Continuous Integration, Continuous Testing, Automated Testing.

· Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

· Experience in at least one enterprise agile tool, such as JIRA (preferably), Version One, Rally, or TFS.

· Proactively resolve issues and drive course corrections as needed - be directly involved in helping teams foresee and overcome barriers or blockers.

· Collaborate with technical teams to refine and groom the product backlog, forecast sprint iterations, and manage inter-team dependencies.

· Should be flexible and adaptable to complex situations. Maintain overlapping hours with US work hours to collaborate with client.

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