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Restaurant General Manager

3 months ago


Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time
  • Assist the Director and Assistant Director of Food & Beverage in planning, organizing, and executing all aspects of food and beverage operations.
  • Oversee all operational and administrative aspects including staffing, training, menu development, and financial performance, ensuring exceptional service, culinary excellence, and profitability
  • Enforce and monitor that all operational standards, as per established policies, SOPs, hygiene, safety, and quality measures are in place at all times
  • Assist in developing and implementing cost control measures to optimize profitability without compromising quality
  • Collaborate with the respective culinary leaders and the hotel's management team to integrate restaurant operations with overall hotel objectives, to maximize revenue-generating opportunities in line with market demands
  • Monitor and analyze key performance metrics to identify improvement areas and implement enhancement strategies.
  • Cultivate relationships with guests, suppliers, and industry partners to enhance the restaurant's reputation and visibility
  • Foster a culture of teamwork, collaboration, and continuous improvement among the restaurant colleagues.
  • Train, evaluate, and schedule all colleagues per the applicable standards, and policies and as per the overall business requirements.

Qualifications

  • Minimum 3 years experience working in a luxury hotel environment. Middle East experience is an advantage.
  • Minimum of 2 years of F&B experience within a luxury hotel or fine dining environment. A hotel pre-opening experience is an advantage.
  • Proficiency in hotel management software; prior experience with PSMS is an advantage.
  • With a Senior High School Diploma or equivalent. An advantage is a vocational Diploma in Hospitality and/or a Bachelor’s degree in hospitality/Hotel/Business Management.
  • Strong interpersonal and communication skills, with the ability to interact effectively with guests, colleagues, and stakeholders at all levels.
  • Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.