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Business Development Manager

6 months ago

Dubai, United Arab Emirates Tafaseel BPO Full time

Public Sector Market Analysis:

  • Conduct in-depth research and analysis of the public sector market to identify opportunities, challenges, and trends.
  • Stay updated on government policies, regulations, and procurement processes related to BPO services in the public sector.

-Client Relationship Management:

  • Build and maintain strong relationships with government agencies, public sector organizations, and other stakeholders.
  • Understand the unique needs and requirements of public sector clients and tailor BPO solutions to address their specific challenges.

Business Development Strategies:

  • Develop and implement specialized business development strategies focused on the public sector, including government tenders and bids.
  • Collaborate with internal teams to customize BPO services that align with the public sector’s goals and objectives.

Proposal Development and Presentation:

  • Create compelling and detailed proposals, presentations, and bids for public sector clients, highlighting the organization’s expertise and capabilities.
  • Deliver persuasive presentations to government officials and agencies, showcasing the value proposition of BPO services tailored to the public sector.

Compliance and Regulations:

  • Ensure all BPO services and proposals comply with relevant laws, regulations, and standards governing public sector contracts.
  • Stay abreast of changes in legislation and policies that may impact BPO services in the public sector.

Tender Management:

  • Identify and participate in public sector tenders and requests for proposals (RFPs), preparing comprehensive responses and managing the tender process from submission to award.

Strategic Partnerships:

  • Identify potential strategic partners and alliances within the public sector ecosystem, fostering collaborations that enhance service offerings and market reach.
  • Negotiate and finalize partnership agreements with government agencies or other public sector entities.

Performance Monitoring and Reporting:

  • Monitor key performance indicators (KPIs) related to public sector clients, ensuring high levels of client satisfaction and service quality.
  • Prepare regular reports on business development activities, revenue generation, and market trends specific to the public sector.

Budget Management:

  • Develop and manage budgets for public sector business development activities, ensuring efficient allocation of resources for maximum impact.

Stakeholder Engagement:

  • Engage with industry associations, conferences, and events related to the public sector, representing the organization and expanding its network.
  • Act as a thought leader in the public sector BPO domain, contributing to relevant publications and discussions.