Purchasing Staff required

4 weeks ago


Sharjah, United Arab Emirates Spark LLC Full time

At Logic, we solve retail problems. What sets us apart is our approach: we apply a consumer-centric lens towards solving business problems through efficient retail systems integration, leading to a productive customer shopping experience. Bring your talent and passion to a global organization at the forefront of retail, technology, and innovation. Join our retail technology team and you will team up with diverse, talented colleagues, and leaders who support your success. Along the way, our industry leading training and development programs will assist you in further developing your skills, as you continue to build an extraordinary career in retail technology consulting.


The Service Integration Manager is a leadership role that is responsible for translating the business needs of the client into an actionable vision for the project team to deliver. They are responsible for establishing current, transition, and future state architectures that align to the business objective roadmap. This resource can be macro (strategic) or micro (tactical) in their approach to programs, adapt quickly to the changing environment, and make sound decisions in high pressure situations. The resource will be responsible for the support and managed service of several systems and managed the tickets and issues raised. Their depth and breadth of knowledge allows them to contribute at various levels of program execution with examples including; strategic advisory, business and technical design, infrastructure strategy, development strategy, database modeling, and many more.


An Service Integration Manager is expected to be a champion of proper configuration, program, change, and incident management processes. Working in tandem with senior leadership and program leadership, this individual will provide the broad technical vision and help drive process adoption throughout delivery cycles. In addition, the Service Integration Manager will serve a vital role in establishing Logic s ongoing technical approach to solutions for meeting our client s objectives.


Primary Responsibilities

  • Responsible for all integration, from technical and architecture aspects
  • Owner of physical data, business process, enterprise architecture, infrastructure, and integration modeling
  • Contributes to the definition of enterprise roadmaps for Logic and clients
  • Engages in governance committees, review boards, and strategic project support
  • Creates prototypes to test new technology
  • Define and support the tools, methodology, and processes to be leveraged by the project teams
  • Understands the need to balance delivery against the business appetite for change and the maturity of an organization, along with the resource capability and budgetary constraints of the program
  • Able to establish metrics for system performance evaluation
  • Serve as a bridge between the business, project management, senior leadership, support, functional team members, and technical team members across all work streams
  • Support project feasibility and discovery studies
  • Manage the transformation of requirements into architectural roadmaps
  • Assist in the design and delivery of technical activities in support of the team
  • Establish, develop, and maintain a strong business relationship with clients
  • Serve as subject matter expert on the design and implementation of retail software solutions
  • Provide cost estimates to clients
  • Understand Logic s internal capabilities and give input on strategy.
  • Create agendas, schedule and lead meetings independently, take minutes, manage follow-up action items
  • Perform knowledge transfer to client personnel especially related to retail applications and requirements
  • Engages in pre-sales activities as a technical expert
  • Trains co-workers and clients through both formal and informal training programs.


Requirements

Qualifications

  • Bachelor s degree in Computer Science or related field.
  • 10+ years of experience as an IT and retail
  • 6+ years of experience in an integration architect role and/or service manager role
  • Proven experience in Oracle Retail integrations, Oracle RFI, Software AG WebMethods 10.x & Webmethods.io
  • Experience with providing technical leadership, mentoring on software engineering design, development and frameworks, analyzing alternatives, and presenting technical options to leads and clients
  • Motivated and process oriented critical thinker that is adept at negotiation, business process, and can provide an enterprise architecture vision
  • Adept at handling conflict and making non-biased decisions
  • Strong knowledge of continuous delivery, along with understanding of Cloud architecture required
  • Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills
  • Demonstrated expertise in consulting
  • Experience as an integration architect on retail ERP implementations
  • Must work during Eastern Europe working hours
  • Remote work but may need to travel adhoc - open for travel within EMEA
  • Permanent role or sub-contractor depending on the profile and notice period
  • Strong written and verbal English skills required

Preferred Qualifications

  • Consulting experience
  • Service manager experience
  • Integration experience
  • Experience working for a Retailer


Qualifications Bachelor s degree in Computer Science or related field. 10+ years of experience as an IT and retail 6+ years of experience in an integration architect role and/or service manager role Proven experience in Oracle Retail integrations, Oracle RFI, Software AG WebMethods 10.x & Webmethods.io Experience with providing technical leadership, mentoring on software engineering design, development and frameworks, analyzing alternatives, and presenting technical options to leads and clients Motivated and process oriented critical thinker that is adept at negotiation, business process, and can provide an enterprise architecture vision Adept at handling conflict and making non-biased decisions Strong knowledge of continuous delivery, along with understanding of Cloud architecture required Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills Demonstrated expertise in consulting Experience as an integration architect on retail ERP implementations Must work during Eastern Europe working hours Remote work but may need to travel adhoc - open for travel within EMEA Permanent role or sub-contractor depending on the profile and notice period Strong written and verbal English skills required Preferred Qualifications Consulting experience Service manager experience Integration experience Experience working for a Retailer

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