Telesales Manager
4 days ago
Bachelor of Technology/Engineering, Bachelor of Commerce, Bachelor of Arts, Bachelor of Architecture
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job Description- Develop and implement effective telesales strategies that align with company goals and drive revenue growth.
- Monitor and analyze team performance metrics, ensuring targets are met and identifying areas for improvement.
- Conduct regular training sessions to enhance the team's selling skills and product knowledge.
- Utilize CRM tools to manage leads and opportunities, ensuring accurate tracking of sales activities.
- Collaborate with marketing to create compelling sales campaigns tailored to target audiences.
- Recruit, mentor, and evaluate telesales representatives to build a high-performing team.
- Prepare and present sales forecasts and reports to senior management, highlighting trends and opportunities.
- Implement best practices in customer engagement to enhance customer satisfaction and retention.
- Adapt to changing market conditions and competitor strategies, making data-driven adjustments as needed.
- Bachelor's degree in Business Administration, Sales, or a related field; an MBA is a plus.
- Minimum of 5 years of experience in telesales or inside sales, with at least 2 years in a managerial role.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Strong knowledge of CRM software and sales analytics tools for effective performance tracking.
- Exceptional communication skills, both verbal and written, to engage clients and motivate the team.
- Ability to lead and inspire a team, fostering a culture of success and accountability.
- Experience in managing diverse teams and understanding different cultural nuances in sales.
- Analytical mindset with a knack for problem-solving and strategic thinking.
- Fluency in English is required; proficiency in additional languages is highly desirable.
- Demonstrated resilience and adaptability in a constantly evolving business landscape.
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