Resourcing Manager

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time
Roles and responsibilities
  • Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed.
  • Ensure the right caliber and quality of applicants before sending to the Department Heads taking into consideration IHG's focus on Diversity, Equity & Inclusion, healthy gender balance, healthy nationality mix, People of Determination, Localization amongst others.
  • Develop strategy and tool for talent attraction and retention. Work with Director of Human Resources to implement projects and effective process to attract luxury profiles.
  • Implement the necessary metrics to understand trends, opportunities of total Recruitment including Recruitment Forecast, Pipeline, Turnover etc.
  • Maintain healthy relation with all key department heads, understand their hiring requirements and ensure timely hiring support as & when required, and maintaining a proactive approach to resourcing, identifying challenges and providing resourcing solutions.
  • Timely management of all vacancies posted on E Careers including consistency of adverts and time to fill.
  • Accuracy of Arrival list, Internal Applications Tracker and Recruitment Tracker.
  • Accuracy of all contracts prepared and timely communication with all new joiners.
  • Implementation and management of Social Media as attraction and retention tools.
  • Maintain effective relationship with all agencies and business partners and ensure timely payments of Invoices.
  • Closing maximum positions through E Careers leads to saving of Agency costs.
  • As the Assistant Manager for Talent Resourcing, you will be managing the end-to-end Recruitment for the InterContinental Ras Al Khaimah Resort & Spa. The Talent Resourcing Coordinator in charge of Recruitments would be reporting to you.
  • Ensure adequate support, direction, guidance and motivation is provided to the Talent Resourcing Coordinator, Public Relations Officers and Talent Resourcing intern (if available), in order to get them to perform to their best ability.
  • Ensure all resourcing processes and administrative tasks are followed explicitly and conducted in a timely manner.
  • Managing the resourcing platforms MyRecruit for all approved vacancies.
  • Ensuring the Arrival List is updated at all times with the details of all new joiners including allocated accommodation details in coordination with Housing in charge and Talent Resourcing Coordinator.
  • Ensuring the Recruitment Tracker is updated at all times to ensure all department heads have full visibility of the recruitment cycle.
  • Ensuring the Internal Job Board and Internal Applications Tracker is updated at all times and Room to grow success stories and new joiners announcements are displayed.
  • Work with the L&Q Manager to manage the Intern platform and ensure there is a proactive approach in ensuring all departments are supported with interns within the established parameters.
  • Work with the Director of Human Resources and L&Q Manager to prepare, follow through hotel succession plans.
  • Responsible for the accuracy of all contracts for new joiners and all status change notices for internal promotions and transfers.
  • Ensure that all recruitments, promotions and transfers are aligned with the approved / set hotel Budget.
  • Managing the Invoicing Cycle by ensuring regular payments to the agencies are made.
  • Responsible for implementing the "total candidate experience" processes to ensure both external candidates and employees experience the IHG Commitment, Room to belong.
Desired candidate profile
  • Responsible for interviewing all candidates for Job bands 6 and above vacancies and ensuring appropriate correspondence is sent to all CV'S coming into the Human Resources department.
  • Performs all additional tasks as directed by the Human Resources management team.

What we need from you?

  • Minimum academic requirements – bachelor's degree/Diploma within Business/HR/Hospitality.
  • High Level of Passion for finding the right talents.
  • Meticulous; has high attention to details and eye for luxury talents.
  • Excellent communication skills across all mediums – presentation, telephone, correspondence, face to face etc. and including a high level of impact and influence.
  • High level of common sense and skills of problem solving and making decision.
  • 2-year HR experience or a minimum of 4 years professional experience as part of a resourcing team in a comparable industry.
  • Minimum of 1-year managerial experience.
  • Experience of using an online recruitment system and competency based interviewing techniques.
  • Strong communication skills.
  • Strong System and data analysis skills.
  • Strong Interpersonal Skills.
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