Conference Assistant

5 days ago


Dubai, Dubai, United Arab Emirates IDC Full time
Conference Assistant - Attendee Acquisition

We are looking for a proactive individual to help drive registration and engagement for IDC's events across the Middle East. This role requires a combination of marketing acumen, sales tele-calling, and customer service skills to build and nurture relationships with attendees and potential leads, contributing to the success of our events.

Location: Dubai

Type of contract: Permanent, full-time

Key Responsibilities

  • Proactively secure registrations through telephone follow-ups, keeping registration lists up-to-date and providing insightful reports on registrants' demographics, industries, and other key metrics. Track and analyze attendance trends to optimize outreach strategies, following IDC's guidelines.
  • Do follow-up and reminder calls to registrants, answer inquiries, and provide event information in a professional and engaging manner. Build lasting relationships with attendees and prospects to foster loyalty and continued engagement with IDC events.
  • Utilize a marketing mentality to identify and capitalize on lead-generation opportunities across various channels, including digital, social media, and email, aiming to encourage event registration and drive audience expansion.
  • Develop and maintain a well-organized and detailed contact database for IDC.
  • Gather feedback from attendees to enhance the event experience, identifying opportunities to improve content, services, and attendee satisfaction in future events.
  • Work closely with the marketing and events team to contribute ideas, develop strategies, and implement improvements based on attendee insights and feedback to support and elevate IDC's event goals.

Qualifications

  • Professional verbal communication skills in Arabic and English, with the ability to convey messages in a polite, engaging, and motivating way.
  • Understanding of marketing principles, including audience segmentation, lead generation, and engagement strategies to drive registration and attendance.
  • Prior experience in a similar role (such as sales tele-calling, marketing support, or customer service) with a strong focus on relationship-building and lead generation.
  • Proficient in internet research and Microsoft Excel for data entry and analysis, with strong organizational and multitasking abilities.
  • Ability to work independently while collaborating effectively with the team, including the flexibility to occasionally attend events outside standard working hours.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales, Project Management, and Other

Industries: Market Research, Events Services, and IT Services and IT Consulting

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