Siebel application support

4 weeks ago


Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time

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Job Title: Application Support Specialist

Location: Dubai

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Information Technology

Industries: Banking

Key Responsibilities:
  • Strong understanding of Siebel Architecture.
  • Experience in Application production support within the ITIL Framework.
  • Excellent knowledge and hands-on experience in application troubleshooting, configuration, and maintenance.
  • Application performance tuning and optimization.
  • Resolution of tickets with quality and within SLA.
  • Proactive monitoring and incidents analysis.
  • Experience in Workflow maintenance and Configuration.
  • Experience in handling interface-related issues and good idea about Middleware systems like Bawaba/Open API/Micro Services.
  • Good knowledge in Java-based applications.
  • Good knowledge in Siebel Administration, Workflow Configuration, EAI, and Siebel Tools.
  • Hands-on experience on Siebel EIM Module.
  • Hands-on experience in Unix Commands.
  • Very good knowledge in Oracle - SQL & PL/SQL.
  • Experience in OBIEE, Informatica & DAC will be an added advantage.

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