Siebel application support
4 weeks ago
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Global Technology Recruitment | Client Engagement | HeadhunterJob Title: Application Support Specialist
Location: Dubai
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Information Technology
Industries: Banking
Key Responsibilities:- Strong understanding of Siebel Architecture.
- Experience in Application production support within the ITIL Framework.
- Excellent knowledge and hands-on experience in application troubleshooting, configuration, and maintenance.
- Application performance tuning and optimization.
- Resolution of tickets with quality and within SLA.
- Proactive monitoring and incidents analysis.
- Experience in Workflow maintenance and Configuration.
- Experience in handling interface-related issues and good idea about Middleware systems like Bawaba/Open API/Micro Services.
- Good knowledge in Java-based applications.
- Good knowledge in Siebel Administration, Workflow Configuration, EAI, and Siebel Tools.
- Hands-on experience on Siebel EIM Module.
- Hands-on experience in Unix Commands.
- Very good knowledge in Oracle - SQL & PL/SQL.
- Experience in OBIEE, Informatica & DAC will be an added advantage.
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