Application Support Manager

7 days ago


Dubai, Dubai, United Arab Emirates Medbiomate Full time
Company Overview

Medbiomate is a leading provider of digital solutions to the healthcare and retail industries.

About the Role

We are seeking an experienced Application Support Manager to join our team. In this role, you will lead and manage a team of application support specialists, providing guidance, performance feedback, and coaching to ensure optimal service delivery.

Key Responsibilities

  • Lead and manage a team of application support specialists.
  • Provide guidance, performance feedback, and coaching to team members.
  • Participate in project implementation, ensuring the successful deployment of solutions.

Requirements:

  • Proven experience in managing a technical support team in a regional setting.
  • At least five years of experience with MS Dynamics solutions.
  • Preferably experienced in the retail industry.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to effectively communicate with application vendors, as well as technical and non-technical users at all levels.
  • Strong customer service orientation and the ability to build positive relationships with stakeholders.

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