Customer Service Agent

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Dynamic Logics Management Consultancy Full time
Responsibilities:
  • Managing a team ofrepresentatives offering customersupport.
  • Overseeing the customer serviceprocess.
  • Resolving customer complaints broughtto your attention.
  • Creating policies andprocedures.
  • Planning the training andstandardization of service delivery.
  • Selectingand hiring new staff.
  • Monitoring the work ofindividual representatives and of theteam.
  • Conducting quality urance surveys withcustomers and providing feedback to thestaff.
  • Possessing excellent product knowledgeto enhance customer support.
  • Maintaining apleasant working environment for yourteam.
Key Skills
Customer,CustomerDevelopment,Support,Customer Support Services,ExecutiveManagement
Employment Type :Full-time
Department / Functional Area: Administration
Experience: years
Gender: Male
Vacancy: 1

  • Sharjah, Sharjah, United Arab Emirates Kone México Full time

    Customer Service Agent (Turkish & Arabic Speaker)Location: SharjahTime Type: Full TimePosted On: 2 days agoJob Requisition ID: R0645768The Customer Service Agent, Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution, and...


  • Sharjah, Sharjah, United Arab Emirates Marriott International Full time

    Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers' issues. Identifying common problems and escalating them to...


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Responsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers' issues.Identifying common problems and escalating them to management,...


  • Sharjah, Sharjah, United Arab Emirates Dynamic Logics Management Consultancy Full time

    Responsibilities:Managing a team ofrepresentatives offering customersupport.Overseeing the customer serviceprocess.Resolving customer complaints broughtto your attention.Creating policies andprocedures.Planning the training andstandardization of service delivery.Selectingand hiring new staff.Monitoring the work ofindividual representatives and of...


  • Sharjah, Sharjah, United Arab Emirates Marriott international Full time

    Responsibilities:Promptly respondingto customer queries via email, live chat, video, phone, and socialmedia channels.Immediately escalating seriouscomplaints or issues that you are not equipped to dealwith.Liaising with colleagues or managers tofind the best solutions to customers'issues.Identifying common problems andescalating them to management, along...


  • Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

    At NMC Royal Khalifa City, we are seeking a highly skilled and dedicated Customer Service Representative to join our team.The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and support. They will ensure calls to and from the hospital are attended promptly, politely, and to the entire satisfaction...


  • Sharjah, Sharjah, United Arab Emirates Ace Consult Full time

    Responsibilities:Promptlyresponding to customer queries via email, live chat, video, phone,and social media channels.Immediatelyescalating serious complaints or issues that you are not equippedto deal with.Liaising with colleagues ormanagers to find the best solutions to customers'issues.Identifying common problems andescalating them to management, along...

  • Guest Service Agent

    4 weeks ago


    Sharjah, Sharjah, United Arab Emirates AccorHotel Full time

    We are seeking a friendly and professionalGuest Service Agent to join our team in Sharjah United ArabEmirates. As the face of our hotel you will play a crucial role inensuring our guests have an exceptional experience from checkin tocheckout.Greet and welcome guestswith a warm and friendly demeanor setting the tone for theirstayEfficiently manage the checkin...


  • Sharjah, Sharjah, United Arab Emirates Marriott international Full time

    Responsibilities:Promptly respondingto customer queries via email, live chat, video, phone, and socialmedia channels.Immediately escalating seriouscomplaints or issues that you are not equipped to dealwith.Liaising with colleagues or managers tofind the best solutions to customers'issues.Identifying common problems andescalating them to management, along...


  • Sharjah, Sharjah, United Arab Emirates Ace Consult Full time

    Responsibilities:Promptlyresponding to customer queries via email, live chat, video, phone,and social media channels.Immediatelyescalating serious complaints or issues that you are not equippedto deal with.Liaising with colleagues ormanagers to find the best solutions to customers'issues.Identifying common problems andescalating them to management, along...


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Responsibilities:Promptlyresponding to customer queries via email, live chat, video, phone,and social media channels.Immediatelyescalating serious complaints or issues that you are not equippedto deal with.Liaising with colleagues ormanagers to find the best solutions to customers'issues.Identifying common problems andescalating them to management, along...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    A key member of our team, the Passenger Service Agent is responsible for ensuring a seamless and enjoyable travel experience for our customers. In this role, you will be the primary point of contact for passengers, providing assistance with check-in processes, issuing boarding passes and baggage tags, and handling passenger baggage.Key Responsibilities:Greet...


  • Sharjah, Sharjah, United Arab Emirates Rotana Hotel Management Corporation Full time

    We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:• Offer...

  • Reservations Agent

    3 weeks ago


    Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    As a Reservations Agent, your primary responsibility will be to assist customers in making travel arrangements and reservations for accommodations, transportation, and activities. You will be the main point of contact for customers, ensuring their booking process is smooth and efficient. Your duties will include answering phone calls, responding to emails,...

  • Real Estate Agent

    4 days ago


    Sharjah, Sharjah, United Arab Emirates Smart Homes Real Estate FZC LLC Full time

    Company DescriptionAt Smart Homes Real Estate FZC LLC, we provide our customers with exceptional service, transparency, and support. Our properties in the UAE & Egypt offer luxury, security, and investment opportunities in prime locations.Role DescriptionThis is a full-time on-site role for a Real Estate Agent located in Sharjah. The Real Estate Agent will...


  • Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

    NMC Royal Khalifa City is seeking a highly skilled Contact Center Agent to join our team.The ideal candidate will provide exceptional customer service and support to our patients, ensuring their calls are attended to promptly and professionally.Maintaining excellent telephone etiquette and professionalism while attending to patient calls is essential.The...

  • Call Center Agent

    3 days ago


    Sharjah, Sharjah, United Arab Emirates Verify Buy Services Full time

    We are looking for a call center agent for our vehicle testing company. As a call center agent, your primary role will be to handle inbound and outbound calls, provide information about our vehicle testing services, schedule appointments, and resolve customer inquiries or issues. You will play a crucial role in maintaining high levels of customer...

  • Call Center Agent

    3 weeks ago


    Sharjah, Sharjah, United Arab Emirates Nayeducation Full time

    To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holiday reservations, modifications, and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    We are seeking a highly motivated and organized Passenger Service Agent to join our team at Client of Talentmate. In this role, you will be responsible for delivering exceptional customer service to our passengers, ensuring their journey is smooth and enjoyable.Accountabilities:Deliver exceptional customer service to all passengersEnsure a smooth and...


  • Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full time

    Roles and responsibilities Customer Service Officer | Asset Management Business Unit | Majid Al Futtaim PropertiesRole SummaryThe position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service...