Customer Service Agent
2 weeks ago
- Managing a team ofrepresentatives offering customersupport.
- Overseeing the customer serviceprocess.
- Resolving customer complaints broughtto your attention.
- Creating policies andprocedures.
- Planning the training andstandardization of service delivery.
- Selectingand hiring new staff.
- Monitoring the work ofindividual representatives and of theteam.
- Conducting quality urance surveys withcustomers and providing feedback to thestaff.
- Possessing excellent product knowledgeto enhance customer support.
- Maintaining apleasant working environment for yourteam.
Customer,CustomerDevelopment,Support,Customer Support Services,ExecutiveManagement
Employment Type :Full-time
Department / Functional Area: Administration
Experience: years
Gender: Male
Vacancy: 1
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Customer Service Agent
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Customer Service Expert
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Customer Service Representative
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Customer Service Agent
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Customer Service Expert
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Customer Service Representative
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Call Center Agent
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Customer Service Operator
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