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Events Coordinator

4 weeks ago

Dubai, Dubai, United Arab Emirates Amazon Full time
Roles and responsibilities

We are looking for a strong ProgramManager with the vision, and operational capability to build anddeliver high fidelity events. This role will excite you if you arelooking to transform the way Middle East & North Africa(MENA) buys and sells and eventually change millions of lives. Aspart of this team you will be encouraged to build great customerexperiences and will be given the autonomy to pushboundaries.

This role will require you to workclosely with key stakeholders to plan and execute these events.This role is inherently high-visibility and cross-functional,requiring synergy and influence with many consumer business unitsacross Amazon. A successful candidate will be highly organized,analytical, excel at managing and influencing broad stakeholdergroups, able to work extremely effectively in a complexorganization, and adept at synthesizing a variety of inputs into asuccessful event. This will require excellent written and oralcommunication skills, data-driven analyses and insights, excellentbusiness judgment, strong interpersonal skills, deep curiosityabout how things work, and a passion for customers. S/he must enjoycontext-switching and operating at all levels of the organizationto deliver results. A successful candidate will be a thought leaderwho inspires other teams by example to invent and execute on behalfof Amazon's customers.

Key jobresponsibilities

  • This roleinvolves executing high-quality events while driving processimprovements and efficiency gains across operational teams. Thefocus is on inventing and simplifying processes to reduce effortand enhance performance.
  • The Program Managerfollows the "Plan – Execute – Manage– Monitor" framework:

Plan: Conceptualize and align onevent constructs, set goals with key stakeholders (e.g., category,marketing, finance, operations), and finalize the eventplaybook.

Execute: Ensure teams adhere to theplaybook, manage deviations, track milestones, and co-ownautomation of daily event reports anddashboards.

Manage: Resolve issues, addressconflicts, and support experimentationplans.

Monitor: Lead event related meeting,address action items from standups, and escalate red flags ordeviations in event metrics.

  • The role requires extensivecollaboration with cross-functional teams, including SeniorLeadership, Marketing, Category, Deals, Finance, Operations,Customer Service, Prime, Tech, and Program teams. This ensuresalignment, timely milestone closures, and the successful deliveryof events.

BasicQualifications

  • 5+ years of program or projectmanagement experience
  • 5+ years of working crossfunctionally with tech and non-tech teamsexperience
  • 5+ years of driving end to enddelivery, and communicating results to senior leadershipexperience
  • 3+ years of defining andimplementing process improvement initiatives using data and metricsexperience
  • Knowledge of Excel (Pivot Tables,VLookUps) at an advanced level andSQL
  • Experience defining program requirementsand using data and metrics to determineimprovements
  • MBA

PreferredQualifications

  • Experience in stakeholder management,dealing with multiple stakeholders at varied levels of theorganization
  • Experience building processes,project management, and schedules
Desired candidate profile

  • Event Planning andCoordination:

    • Plan,organize, and execute all logistics for events, ensuring alignmentwith the objectives of the organization orclient.
    • Develop event timelines and checkliststo track progress and ensure deadlines aremet.

  • Budgetand FinancialOversight:

    • Prepareevent budgets and monitor spending to ensure that costs stay withinthe allocated budget.
    • Handle all financialaspects of events, including vendor payments, expense tracking, andmanaginginvoices.

  • Vendorand VenueManagement:

    • Source,negotiate, and manage relationships with event vendors such ascaterers, photographers, entertainers, anddecorators.
    • Secure venues, ensure that allnecessary permits and insurance are in place, and ensure the venuemeets eventrequirements.

  • LogisticalCoordination:

    • Coordinatetransportation, accommodations, and technical setups (e.g., AVequipment, staging) for events.
    • Oversee eventsetups, ensuring that all equipment and materials are ready beforethe eventstarts.

  • MarketingandPromotion:

    • Collaboratewith marketing teams to promote events through various channels,including social media, email marketing, and traditionaladvertising.
    • Ensure that event branding andpromotional materials align with the event theme andgoals.

  • TeamLeadership andSupervision:

    • Manage andlead a team of event coordinators, volunteers, or staff, delegatingtasks and ensuring they are completedefficiently.
    • Provide clear instructions andguidance to team members during the event to ensure smoothexecution.

  • EventRegistration and AttendeeManagement:

    • Overseeevent registration processes, ensuring smooth sign-ins, name tags,and access for attendees.
    • Manage attendeecommunication, ensuring they have all the necessary informationabout the event, including schedules andlogistics.

  • Post-EventEvaluation andReporting:

    • Conductpost-event evaluations to assess the event's success,gather attendee feedback, and identify areas forimprovement.
    • Prepare event reports, includingbudget breakdowns, attendance data, and post-event analysis forclients or seniormanagement.

  • Customerand Client RelationshipManagement:

    • Communicatewith clients to understand their goals, provide recommendations,and ensure their needs are met throughout the eventprocess.
    • Ensure high levels of clientsatisfaction and maintain strong relationships for future eventopportunities.

  • CrisisManagement:

    • Respondquickly to any issues or emergencies that may arise during theevent (e.g., vendor cancellations, technicaldifficulties).
    • Provide solutions to ensureminimal disruption and a seamless experience forattendees.
Key Skills
Event Planning,EventProduction,Group Event
Employment Type: Full-time
Department / FunctionalArea: Event Management
Experience: years
Gender: Male
Vacancy: 1