Reservations and Service Center Agent

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...

We are seeking a highly motivated and enthusiastic Reservations and Guest Services Agent to join our team at Millennium Hotels and Resorts MEA. As a key member of our front-line staff, you will be responsible for delivering exceptional customer experiences through our hotel's reservations process.Main Responsibilities:Interact with guests to understand their...

Job DescriptionPRIMARY RESPONSIBILITIES:Guest ServiceResponsibilitiesThe Service Center Agent is working in a centralarea because she/he receives all the calls from outside the hoteland coordinates the internal calls.The Service Center Agent mustensure that all tasks performed are procedurally correct, timelyand of a consistently quality.The Service Center...

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various communication...

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. Key Job Responsibilities: Assist guests in making room reservations through various communication...

Abercrombie & Fitch Stores is proud to offer a rare opportunity for a Reservations Agent to join our esteemed team at Rixos Premium Saadiyat Island. This exceptional role requires a highly skilled and dedicated individual who can provide unparalleled customer service and support to our discerning guests.Responsibilities:This is an exciting opportunity for an...

Roles and responsibilitiesProvide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and general hotel information.RESPONSIBILITIES:Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.Handle incoming and outgoing calls promptly with a pleasant...

Roles and responsibilities Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and general hotel information.RESPONSIBILITIES: Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards. Handle incoming and outgoing calls promptly with a...

Roles and responsibilitiesProvide prompt, courteous andefficient handling of all requests for guest room reservations,changes, cancellations and general hotelinformation.RESPONSIBILITIES:•Maintain complete knowledge of and comply with all departmentalpolicies, service procedures and standards.•Handling incoming and outgoing calls promptly with a...

Roles and responsibilitiesProvide prompt, courteous andefficient handling of all requests for guest room reservations,changes, cancellations and general hotelinformation.RESPONSIBILITIES:•Maintain complete knowledge of and comply with all departmentalpolicies, service procedures and standards.•Handling incoming and outgoing calls promptly with a...

Roles and responsibilities Provide prompt, courteous andefficient handling of all requests for guest room reservations,changes, cancellations and general hotelinformation.RESPONSIBILITIES:•Maintain complete knowledge of and comply with all departmentalpolicies, service procedures and standards.•Handling incoming and outgoing calls promptly with a...

• Maintain complete knowledge of andcomply with all departmental policies, service procedures andstandards. • Ensure that standards are maintained at asuperior level daily.• Anticipate guests' needs,respond promptly, and acknowledge all guests, however busy andwhatever time of day.• Resolve guest complaints, ensuringguest satisfaction.• Maintain...

• Maintain complete knowledge of andcomply with all departmental policies, service procedures andstandards. • Ensure that standards are maintained at asuperior level daily.• Anticipate guests' needs,respond promptly, and acknowledge all guests, however busy andwhatever time of day.• Resolve guest complaints, ensuringguest satisfaction.• Maintain...

• Maintain complete knowledge of andcomply with all departmental policies, service procedures andstandards. • Ensure that standards are maintained at asuperior level daily.• Anticipate guests' needs,respond promptly, and acknowledge all guests, however busy andwhatever time of day.• Resolve guest complaints, ensuringguest satisfaction.• Maintain...

Reservations Agent An exciting opportunity has arisen for aReservations Agent to join Rixos Premium Saadiyat Island Abu Dhabi. Responsibilities: Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. Ensure all incoming calls with courtesy and...

Roles and responsibilities1. CommunicationSkillsVerbalCommunication: Ability to communicate clearly andprofessionally over the phone or inperson.WrittenCommunication: Proficient in drafting emails,responding to inquiries, and documentingbookings.ActiveListening: Understanding customer needs...

Roles and responsibilities 1. CommunicationSkills VerbalCommunication: Ability to communicate clearly andprofessionally over the phone or inperson. WrittenCommunication: Proficient in drafting emails,responding to inquiries, and documentingbookings. ActiveListening: Understanding customer needs andrespondingappropriately. 2.CustomerService ...

Roles and responsibilities1. CommunicationSkillsVerbalCommunication: Ability to communicate clearly andprofessionally over the phone or inperson.WrittenCommunication: Proficient in drafting emails,responding to inquiries, and documentingbookings.ActiveListening: Understanding customer needs...

Job DescriptionAs a Reservation Specialist, you will be the first point of contact for guests and travel agents, handling reservation requests and inquiries in a professional and timely manner.You will also be responsible for processing and responding to reservation requests, checking expected arrivals, and maintaining effective office administrative...

Roles & ResponsibilitiesJobDescriptionReservations AgentYou are the beginning of anexceptional guest experience. As a Reservations Agent, you willmake our guests feel welcome and reflect the exceptional experiencethe come when they arriveWhat is in it for you:• Employee benefitcard offering discounted rates in Accor worldwide• Learningprograms through...