Client Services CEO Assistant
6 days ago
Job Title:Client Services & CEO Assistant
Reports To: CEO
Direct Reports: ClientServices & HR Team
WorkingSchedule: Monday Friday 9 AM to 6PM
Job Overview:
The Client Services & CEO Assistant plays a dual rolein overseeing client service operations while providing executivesupport to the CEO. This position ensures a seamless clientexperience and helps maintain the CEOs schedule and communicationsefficiently.
KeyResponsibilities:
- Client Service Management:Lead the client service team ensuring prompt resolution ofinquiries complaints and service issues.
- Executive Support: Managethe CEOs calendar schedule meetings and handle communications tostreamline daily operations.
- Communication &Coordination: Serve as the primary liaison betweenthe CEO internal teams and external stakeholders to facilitateclear and effective communication.
- Document Preparation: Assistin drafting reports presentations and other key documents for theCEO and senior management.
- Client Feedback Management:Monitor client feedback and recommend improvements to enhancecustomer satisfaction.
- Administrative Support:Oversee office operations manage emails and maintain organizedrecords.
Qualifications:
- Education:Bachelors degree in Business AdministrationCommunications or a related field.
- Experience: Minimum of 3years in customer service executive assistance or administrativeroles.
- Skills:Excellent communication organizational andmultitasking abilities proficiency in office software (MS OfficeGoogle Suite).
Business Development,CustomerServices,Journal Entries,Powerpiont,AccountManagement,Communication,CRM,General LedgerAccounts,Salesforce,Project Management,ClientServices,Payroll,Customer Relationships,Client Management,DataAnalysis
Employment Type : FullTime
Experience: years
Vacancy: 1
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