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Presales Manager

1 month ago

Dubai, Dubai, United Arab Emirates SALT Full time
Roles and responsibilities

  • Deliver tailored product demonstrations for customers, prospects, and partners.
  • Stay up to date on industry trends and tech advancements, representing the company at forums, networking events, etc.
  • Foster strategic partnerships and long-term business relationships.
  • Collaborate with internal teams to drive customer feedback and innovation.
  • Support with managing the largest accounts across Saudi.
  • Oversee the transition from sales to implementation, ensuring client satisfaction.


  • Must have over 10+ years' experience in presales positions.
  • Deep understanding of sales support processes and customer management practices.
  • Strong knowledge of the cyber landscape to be able to discuss industry trends with a key focus on information security.
  • Must have a strong tech commercial acumen as well as a strong understanding of IT security.
  • Customer mindset with a focus on collaboration and initiative.
  • The ideal candidate will have experience working for a cybersecurity vendor that is also heavily focused on AI.
  • Team Leadership: Lead and manage the presales team, providing guidance, training, and support to ensure high performance.
  • Strategy Development: Develop and implement presales strategies that align with overall sales goals and company objectives.
  • Client Engagement: Engage with potential clients to understand their needs and provide tailored solutions that address their challenges.
  • Solution Development: Collaborate with technical teams to design and propose solutions that meet customer requirements.
  • Presentation and Demos: Oversee the preparation and delivery of product demonstrations, presentations, and technical workshops to prospective clients.
  • Collaboration with Sales: Work closely with the sales team to identify opportunities, develop sales pitches, and close deals.
  • Market Research: Stay informed about industry trends and customer feedback to refine presales strategies and offerings.
  • Performance Metrics: Monitor and analyze the performance of the presales team, using data to drive improvements and ensure targets are met.
  • Feedback Loop: Establish a feedback loop with sales and product teams to ensure continuous improvement of products and services based on client interactions.
  • Budget Management: Assist in managing the presales budget, allocating resources effectively to support sales initiatives.

Desired candidate profile

  • Technical Expertise: Strong understanding of the company's products or services, including technical specifications and how they solve customer problems.
  • Sales Acumen: Deep knowledge of sales processes and methodologies to effectively support the salesteam.
  • Leadership Skills: Ability to lead, mentor, and motivate a team of presales consultants or engineers.
  • Communication Skills: Excellent verbal and written communication skills to articulate complex concepts clearly to various stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills to understand customer needs and propose tailored solutions.
  • Customer Focus: Ability to build and maintain strong relationships with clients, understanding their requirements and challenges.
  • Project Management: Strong organizational skills to manage multiple presales projects and time lines effectively.
  • Presentation Skills: Proficiency in creating and delivering impactful presentations and demonstrations that highlight product benefits.
  • Collaboration: Ability to work effectively across departments, including sales, marketing, and product development.
  • Market Awareness: Knowledge of industry trends, competitive landscape, and customer needs to inform presales strategies.