Food and Beverage Attendant

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time
Roles and responsibilities

1. Customer ServiceExcellence

  • GuestEngagement: Providing friendly, professional, andattentive service to allguests.
  • Problem-Solving:Addressing guest complaints or concerns promptly andeffectively.
  • Personalization:Anticipating and accommodating guest preferences to enhance theirexperience.

2.CommunicationSkills

  • VerbalCommunication: Clearly explaining menu options,specials, andpromotions.
  • Non-VerbalCommunication: Using body language and demeanor toconvey professionalism andattentiveness.
  • ActiveListening: Understanding guest requests andrespondingaccurately.

3. Food andBeverageKnowledge

  • MenuFamiliarity: Knowing the ingredients, preparationmethods, and flavors of menuitems.
  • BeverageService: Understanding and serving a variety ofbeverages, including wine, beer, andcocktails.
  • AllergyAwareness: Knowing how to assist guests with dietaryrestrictions orallergies.

4.Multitasking and TimeManagement

  • EfficientService: Managing multiple tables or service taskswithout compromisingquality.
  • Prioritization:Handling tasks in a busy environment, ensuring guest needs are metpromptly.
  • Speed andAccuracy: Delivering orders quickly whilemaintainingprecision.

5. AttentiontoDetail

  • PresentationStandards: Ensuring food and beverages are servedaccording to the establishment'sstandards.
  • Cleanliness:Maintaining a clean and organized work area, including tables andservice stations.
  • OrderAccuracy: Double-checking orders to avoiderrors.

6. TechnicalSkills

  • POSSystems: Using point-of-sale systems efficiently fororder taking and paymentprocessing.
  • CashHandling: Processing payments accurately andhandling cash responsibly.
  • BasicSetup: Arranging tables and service areas, includingtable settings anddecorations.

7.Teamwork

  • Collaboration:Working closely with kitchen staff, bartenders, and otherattendants to ensure smoothservice.
  • Flexibility:Assisting teammates during busy periods or handling additionalresponsibilities whenneeded.
  • ConflictResolution: Addressing and resolving minor teamdisputes or servicebottlenecks.

8.Professionalism

  • Appearance:Maintaining a clean and well-groomedappearance.
  • Punctuality:Being reliable and on time forshifts.
  • Ethics:Upholding the establishment's values and standards ofconduct.

9. PhysicalStamina

  • Endurance:Standing, walking, and carrying trays or heavy items for extendedperiods.
  • Agility:Navigating busy dining areas efficiently without disturbingguests.
  • SafetyAwareness: Handling food, beverages, and equipmentsafely to preventaccidents.

10. CulturalSensitivity

  • GuestInteraction: Respecting and accommodating diversecultural preferences.
  • LanguageSkills: Communicating effectively with guests fromdifferent backgrounds (multilingual abilities are aplus).
Desired candidate profile

We are onthe lookout for a talented and motivated individual to join ourFood and Beverage Team. If you are enthusiastic, with an impeccablepersonal presentation, grooming, and a clear passion for customerservice to deliver a first-class F&B experience,we'd like to hear from you

As anAttendant, Food and Beverage at Atlantis The Royal, you will beresponsible for assisting the waiter in delivering an exceptionalstandard of service. You will be working closely with both kitchenand service team, making sure that sanitation and safety standardsare always followed and maintained. It is also essential that youhave full knowledge of the food menu and ensure that orders aredelivered in a timely and safemanner.

AboutYou

The ideal candidate willhave 1-2 years of experience in a similar role with a proven trackrecord of working in an international luxury hotel. The successfulcandidate must possess excellent communication skills, be a teamplayer, manage multiple tasks and have confidence in dealing with adiverse set of clienteles.

Atlantis Dubai isan iconic entertainment destination comprised of two world-classresorts; Atlantis, The Palm and Atlantis, The Royal; offering anunbeatable opportunity for you to grow and develop in yourcareer.

Key Skills
Food & Beverage,Food & Beverage Service,FoodPreparation
Employment Type :Full-time
Department / Functional Area: Food and Beverage
Experience: years
Gender: Male
Vacancy: 1

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