Guest Service Centre

To anticipate guest needs, and handle guest inquiriesin a helpful and attentive Anantara manner.To have a completeknowledge of the hotel product, PBX System, including room types,rates, relative features and facilities, food and beverage outletsand promotions, spa and health club, and other Anantaraproperties.To take personal responsibility for the service...

About the PositionWe are seeking an experienced Service Operations Leader to join our team. The successful candidate will lead, manage and administer the Member Service Operations, Data Processing Unit and the Service Performance & Quality teams in their role to deliver high quality service to members of Etihad Guest programme.Key Responsibilities:Oversee...

Leadership OpportunityWe are seeking an experienced leader to manage the Etihad Guest Member Service Operations, Data Processing Unit, and Service Performance & Quality teams.The ideal candidate will possess excellent leadership and management skills, driving the delivery of high-quality service to Etihad Guest programme members.Key AccountabilitiesDrive...

About the RoleThe Guest Service Director will lead, manage and administer the Member Service Operations, Data Processing Unit and the Service Performance & Quality teams in their role to deliver high quality service to members of Etihad Guest programme.Key Responsibilities:Lead and manage the team's day-to-day functions.Manage operations at Etihad Guest...

About the JobThe Activity Centre Representative is a key member of our activities team, responsible for promoting our activities to hotel guests and ensuring seamless operations. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and make decisions effectively.Main Responsibilities:Promote...

About the RoleNh Hoteles is seeking a Guest Services Executive to join our team. As a key member of our guest experience department, you will be responsible for delivering exceptional service to our discerning guests.The ideal candidate will have prior experience in Front Office operations and possess excellent communication skills. A passion for delivering...

Job Summary:We are seeking a skilled Guest Relations Officer to join our team at Mandarin Oriental Hotel Group. This is an outstanding opportunity to develop your career in hospitality, working closely with our valued guests and colleagues to deliver memorable experiences.Key Accountabilities:Guest Service Delivery: Ensure prompt and courteous service to all...

Job Description: As a Guest Services Coordinator, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.\Your Key Responsibilities Will Include:\\Greet guests warmly and assist them with their queries and requests in a timely and professional manner.\Maintain effective communication with all...

We are seeking a highly motivated Guest Services Coordinator to join our team. As a key member of our team, you will play a vital role in delivering exceptional customer service and exceeding guest expectations.Key Responsibilities:Manage and respond to incoming guest calls, providing prompt and efficient service to all guests.Develop and maintain effective...

Job SummaryWe are looking for a skilled Guest Service Liaison to join our front office team at Rayhaan Hotels & Resorts. As a key member of our team, you will be responsible for providing exceptional guest service and creating memorable experiences for our valued guests.Main Responsibilities:Guest Registration: Register guests using the Tablet Registration...

We are seeking a highly skilled Revenue professional to join our team as a Guest Services Representative. In this role, you will be responsible for delivering exceptional customer service experiences, processing reservations, and maintaining accurate records.Job Summary: The Guest Services Representative is responsible for providing exceptional customer...

About the JobThe GUEST SERVICES ATTENDANT will be responsible for ensuring that our guests have an exceptional stay at Anantara Hotels & Resorts. This includes maintaining the cleanliness and organization of guest rooms, as well as ensuring all amenities and supplies are available and in good condition.Key Responsibilities:Provide exceptional customer...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

Job OverviewWe are currently looking for a highly motivated and customer-focused individual to join our Rotana Hotel team as a Customer Experience Coordinator. As a key member of our Front Office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Your role will...

About the RoleThis is a critical leadership position responsible for managing the Etihad Guest Member Service Operations, Data Processing Unit, and Service Performance & Quality teams.The successful candidate will oversee the day-to-day functions of the team, ensuring seamless delivery of high-quality service to Etihad Guest programme...

Role Summary:This supervisory position plays a critical role in delivering exceptional guest experiences in our hotel. As a Guest Services Supervisor, you will lead a team of dedicated professionals who strive to make every guest interaction memorable.Main Responsibilities:Team Leadership:Serve as a role model and inspire your team to excel in their...

Role OverviewThe Luxury Hotel Guest Experience Manager is a critical role within our hotel operations team. This individual will be responsible for overseeing all aspects of guest relations, including check-in, concierge services, and room assignments. The ideal candidate will have extensive experience in hotel operations, excellent communication skills, and...

Guest Services ManagementMARRIOTT International seeks an experienced Guest Services Manager to join our team. As a key member of our organization, you will be responsible for ensuring exceptional guest experiences, driving sales growth, and leading a high-performing team.Main ObjectivesGuest Satisfaction: Develop and implement strategies to enhance guest...

Job DescriptionRoles & ResponsibilitiesThis is afull-time on-site role for a Call Centre Executive at One Prepaylocated in Abu Dhabi. The Call Centre Executive will be responsiblefor handling inbound and outbound calls, providing excellentcustomer service, resolving customer questions and concerns, andassisting with account management tasks.Desired...