Current jobs related to Front Desk Agent - Dubai, Dubai - FIVE Hotels and Resorts

  • Front Desk Support Agent

    6 days ago

    Dubai, Dubai, United Arab Emirates Vignette Collection Full time

    Job Role: We are seeking an experienced Front Desk Support Agent to join our dynamic front desk team at Vignette Collection. In this critical role, you will provide exceptional customer service and support to our guests, ensuring a memorable and enjoyable experience.Main Responsibilities:Provide 24/7 front desk coverage, responding to guest inquiries and...

  • Front Desk Agent

    1 week ago

    Dubai, Dubai, United Arab Emirates Estemarat Group Full time

    Dubai, United Arab Emirates | Posted on 01/29/2025We are seeking a friendly, professional, and customer-oriented Front Desk Agent to join our team in Dubai. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, efficient check-in and check-out processes, and providing exceptional customer service to enhance the guest...

  • Senior Front Desk Hospitality Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...

  • Senior Front Desk Hospitality Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...

  • Front Desk Agent

    6 days ago

    Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

    The Front Desk Agent - Arabic Speaker is responsible for delivering excellent customer service to hotel guests, primarily Arabic-speaking guests. They will greet and check-in guests, handle reservations, and provide information about hotel facilities and services. This role requires fluency in Arabic and English, strong interpersonal skills, and a friendly...

  • Front Desk Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Check in the arriving guest andcheck out the departing guests in a friendly and caring manneraccording to the Kempinski and Leading Quality Assurance (LQA)standards.Ensure that LQA results are above85%.Upon check in, register guest and assignrooms. Accommodate special requests whenever possible. If needed,assist guests in completing the registration cards....

  • Front Desk Support Agent

    4 days ago

    Dubai, Dubai, United Arab Emirates Minor International Full time

    About the RoleWe are looking for an experienced Front Desk Support Agent to join our team at Minor International. In this role, you will be responsible for providing high-level support to our front desk staff, ensuring that all guest interactions are handled efficiently and effectively.You will be the primary point of contact for our guests, responding to...

  • Front Desk Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Estemarat Group Full time

    We are seeking a friendlyprofessional and customeroriented Front DeskAgent to join our team in Dubai. The ideal candidate willbe the first point of contact for guests ensuring a warm welcomeefficient checkin and checkout processes and providing exceptionalcustomer service to enhance the guestexperience. KeyResponsibilities:Greetguests upon arrival and ensure...

  • Front Desk Team Lead

    5 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    Job OverviewSonder is a hospitality company that provides innovative, tech-powered service and inspiring accommodations. We are seeking a Senior Front Desk Hospitality Agent to be the face of our company, extending hospitality to all guests.

  • Front Desk Agent

    1 week ago

    Dubai, Dubai, United Arab Emirates Slshotels Full time

    Join to apply for the Front Desk Agent role at SLS Hotels.Company DescriptionSLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one...

  • Front Desk Agent

    2 days ago

    Dubai, Dubai, United Arab Emirates Slshotels Full time

    Join to apply for the Front Desk Agent role at SLS Hotels . Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is...

  • Front Desk Operations Associate

    2 days ago

    Dubai, Dubai, United Arab Emirates Sonder Inc. Full time

    Sonder Inc. is committed to delivering exceptional guest experiences that exceed expectations.About This OpportunityWe are looking for a skilled and experienced Front Desk Hospitality Agent to join our team. As a key member of our front desk team, you will be responsible for providing top-notch customer service, guiding guests through our technology-rich...

  • Front Desk Lead

    4 days ago

    Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    **Job Summary**We are looking for an experienced Front Desk Lead to join our team and provide exceptional guest service.In this role, you will be responsible for managing our front desk operations, ensuring efficient check-in and check-out processes, and providing assistance to guests with their luggage and other requests.**Key Responsibilities**Manage front...

  • Front Desk Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Handles all guest interactionswith the highest level of hospitality and professionalism,accommodating special requests wheneverpossibleists guests in all inquiries inconnection with hotel services, hours of operations, key hotelpersonnel, in-house events, directions,etc.Responds to all guest requests in anaccurate and timely manner. Interactions with guest...

  • Front Desk Hospitality Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...

  • Front Desk Hospitality Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Sonder Full time

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...

  • Front Desk Agent

    1 week ago

    Dubai, Dubai, United Arab Emirates Five Hotels and Resorts Full time

    A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do' Attitude...

  • Front Desk Agent

    7 days ago

    Dubai, Dubai, United Arab Emirates Five Hotels and Resorts Full time

    A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do' Attitude...

  • Front Desk Agent

    5 hours ago

    Dubai, Dubai, United Arab Emirates Five Hotels and Resorts Full time

    A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do' Attitude...

  • Front Desk Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates Connecting Minds HR Services Full time

    About the Role:We are seeking an experienced Front Desk Manager to join our team at Connecting Minds HR Services.The successful candidate will be responsible for overseeing the reception area, greeting visitors, and providing exceptional customer service.The Front Desk Manager will also be responsible for managing appointments, arranging meetings, and...

Front Desk Agent

1 month ago

Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

An Exhilarating OpportunityAre You Ready for a Daring Challenge with The Worlds Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining FIVE-Star Hospitality and Setting the Gold Standard across the Industry.Join the FIVE Tribe - and Get Ready to Make Waves.The CandidateA Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A Can-Do Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other FIVERs and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New HeightsWhat We're Looking ForA proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality.A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.An elevated and energetic Conversationalist, engaging Guests with lively discussions.A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred).Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.FIVE-Styled Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.A hands-on attitude, fuelled by a Can-Do Spirit.Key ResponsibilitiesArrives to work promptly, always adhering to FIVEs Grooming Standards and maintaining a polished, FIVE-Styled appearance.Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination.Ensures there are no complaints about the Front Office Department, consistently achieving the Highest Degree of Guest Satisfaction.Demonstrates Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness.Stays informed about FIVEs Leadership Team and their Roles and Availability.Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance.Attends required training sessions to stay at the Cutting Edge of their profession.Maintains a Clean and Glamorous work area by filing all paperwork on the spot, reflecting a Next-Level Commitment to the role.Cultivates a First-in-Class understanding of Dubai's national history, shopping areas, and places of interest.Creates a Sensational Experience by addressing Guests by their names whenever appropriate.Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity.Resolves and logs Guest complaints promptly or escalates them to the appropriate managerial level.Checks Guests into the hotel with FIVE-Styled Precision, ensuring the Luxury Service that FIVE is renowned for.Complies with Legal Requirements by accurately copying and filing Guest Passports upon arrival and adheres to various Country and Company Procedures.Stays attuned to FIVEs occupancy and average Room Rate, Month-To-Date, and Performance against budget requirements.Maintains a FIVE-Star Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience.Maintains Open Communication and shares information about previous and future shifts through the Front Office Logbook, enhancing the 'Vibe at FIVE.'Actively participates in increasing FIVEs revenue by engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance the FIVE Experience.Enforces FIVEs credit policy, upholding the Gold Standard we're known for.Updates OPERA immediately with any changes, demonstrating a Commitment to staying Ahead of the Curve.Collaborates with Reservations to ensure Reception is fully updated on the days arrivals, embracing the FIVER spirit.Executes all tasks Efficiently and Thoroughly, in line with our Award-Winning Expectations.Manages any tasks assigned by the Front Office Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of a true FIVE Tribe Member.The TeamFIVERs are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct Vibe at FIVE and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime then Look No Further and Unleash your Next-Level Potential.Sustainable Indulgence at FIVEFIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled Sustainable Indulgence Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making Sustainability without Compromise on Luxury Living central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVEs Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.An Equal Opportunity EmployerThe FIVE Tribe represents over 70 nationalities across its over 1500 FIVERs. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.About FIVE Hotels And ResortsFIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVEs award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.Find out more here: fivehotelsandresorts.com#J-18808-Ljbffr