Front Desk Operations Associate

3 days ago


Dubai, Dubai, United Arab Emirates Sonder Inc. Full time

Sonder Inc. is committed to delivering exceptional guest experiences that exceed expectations.

About This Opportunity

We are looking for a skilled and experienced Front Desk Hospitality Agent to join our team. As a key member of our front desk team, you will be responsible for providing top-notch customer service, guiding guests through our technology-rich platform, and ensuring seamless operations.

Key Responsibilities
  • Be the face of Sonder, creating a welcoming atmosphere for guests and visitors.
  • Develop strong relationships with guests, understanding their needs and preferences to deliver personalized experiences.
  • Stay up-to-date with industry trends, product knowledge, and best practices to provide exceptional service.
  • Collaborate with colleagues to achieve shared goals, contributing to a positive and inclusive work environment.
  • Perform administrative tasks, such as data entry, record-keeping, and reporting, to support operational efficiency.
  • Communicate effectively with guests, colleagues, and management, using clear and concise language.
  • Maintain accurate records and reports, using digital tools and software as required.

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