Customer Success Leader

**Principal Accountabilities** - Act as the main focal point for escalations. Ensure a solution is provided to each customer. You need to ensure the escalation are not channeled above you hence strong relationships with customers, excellent communication, leadership skills, are key. - Manage a team of Freight Customer Service Specialists. - Develops...

Customer Success Leader Jobs in Dubai | Aramex CareersFor More Top Organization Jobs Click HereDescription:Success LeaderExcellent billing/finance understanding of the freight billing cycle and its requirements Manage end to end shipment life cycle liaising with all internal and external stakeholders Responsible for all KPIs and SLAs agreed with allocated...

The job posting is outdated and position may be filledSustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers. Disclaimer: Drjobs.aeis only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research...

Customer Success Consultant page is loadedCustomer Success Consultant ApplylocationsUAE - Dubaitime typeFull timeposted onPosted 16 Days Agojob requisition idJREQ126831We are looking for an experiencedCustomer Success Consultantto join our Academia & Government team in EMEA! The main purpose of the Customer Success Consultant is to maintain subscription...

Customer Success Analyst **About us**: At Flex Living, we believe renting a home should be as easy as buying an item from Amazon, that means ensuring our guests have an abundance of choice and flexibility to cancel if their plans change. We aim to help landlords stop paying excessive management fees, and help renters live and work comfortably anywhere in...

**Customer Success Manager responsibilities include**: - Sustaining business growth and profitability by maximizing value - Analyzing customer data to improve customer experience - Holding product demonstrations for customers **Job brief** A Customer Success Manager’s responsibilities include supporting customers as they transition from sales prospects,...

**About Our Customer Success Manager**: Dynamic Yield, by Mastercard is on the lookout for a Customer Success Manager. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role for...

Our client is a leading SaaS platform based in Paris, specializing in legal tech and government projects. Our innovative solutions serve clients across the globe, and we are currently seeking a dynamic Head of Customer Success for the MEA region. **Responsibilities**: - ** Team Management**:Lead and manage the Customer Success team, ensuring their...

Join Our Team as a Customer Success Manager at Miamin Systems Inc Are you passionate about driving customer satisfaction and ensuring their success? Miamin Systems Inc is seeking a dedicated Customer Success Manager to join our innovative team.If you thrive in a fast-paced environment and excel at building strong client relationships, we want to hear from...

Job DescriptionRole DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building relationships with clients, assessing their needs, and ensuring their success with our...

**Job Summary**: We are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Success Associate at our Edtech firm. As a Customer Success Associate, you will play a pivotal role in ensuring our students and parents have a seamless and successful experience with our educational products and services. Your primary focus...

As part of the company’s Customer Success Organization you will be charged with the renewal and overall satisfaction of our customers. You will be responsible for onboarding new customers while maintaining contact with all existing customers and gaining regular feedback and driving value to secure our continued partnership with our customers. In addition...

**Responsibilities**: - Build and maintain strong relationships with customers to ensure satisfaction and loyalty. - Serve as the primary point of contact for customer inquiries, issues, and escalations. - Understand customer needs and objectives and identify opportunities for value-added services. - Collaborate with sales, product, and support teams to...

About The RoleBuild close long-term client relationships to understand their needs and ensure their success with monday.Keep clients engaged and consistently using your monday.Serve as the main point of contact and liaison between clients and the rest of the monday team.Empower customers to connect their goals and challenges with the solution in monday.Build...

**Key Responsibilities**: - Customer Relationship and Operations Management: Serve as the primary point of contact for customer inquiries and registrations, ensuring a seamless and supportive experience. Oversee the smooth administrative operations of educational programs and holiday camps. - Program Support and Guidance: Provide comprehensive support and...

Hiring Talent at Oilmar. Imagine the possibilities…Customer Success Manager (Trading Floor Manager):Objectives:Development of trainees and Junior Traders on the trading floor;Customer development and leads;Growing trainees and juniors till the Mid Level;Arranging different projects to motivate traders;Client retention strategies and counterparty engagement...

**What We Do**: **Managing cyber risk, together** - As the world is becoming more and more connected so is the need for Forescout’s solutions. Forescout is at the forefront of one of the largest needs in the security space. Forescout delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’ security...

Minimum 2-3 years of experience in a customer success or account management role.Proven track record of building strong relationships and exceeding customer expectations.In-depth understanding of the retail industry (a plus!).Excellent communication, interpersonal, and problem-solving skills.Strong analytical and data interpretation skills.Proficiency in CRM...

Bachelor’s degree in Business, Marketing, or a related field.Proven experience in customer success, account management, or a similar role.Excellent communication and interpersonal skills.Strong problem-solving and strategic thinking abilities.Ability to build rapport and trust with clients.Familiarity with customer success tools and CRM systems.

Build and maintain strong relationships with clients to understand their needs, goals, and challenges. Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely and professional manner. Collaborate with internal teams to ensure successful implementation, onboarding, and adoption of products or...