Salesforce Business Consultant

1 day ago


Dubai, Dubai, United Arab Emirates Ghobash Group Full time

The Salesforce Business Consultantspecializes in analyzing business needs and translating them intoscalable software solutions primarily focusing on ERP and CRMsystems such as Salesforce. This role involves leading softwareimplementation projects conducting gap analysis and ensuring theeffective integration of business processes and technology to driveefficiencies and meet organizationalgoals.

  • Analyze business requirementsand translate them into technicalspecifications.
  • Lead and manage softwareimplementation projects including ERP and CRMsystems.
  • Collaborate with stakeholders tounderstand their needs and provide effectivesolutions.
  • Conduct gap analysis to identifyareas for improvement and recommendsolutions.
  • Develop and document businessprocesses and workflows.
  • Facilitatecommunication between business users and technicalteams.
  • Ensure successful deployment of softwaresolutions including user training andsupport.
  • Monitor and evaluate the performanceof implemented systems.
  • Prepare and presentreports on project status risks andoutcomes.

Qualifications:

  • Degree inInformation Technology Business Administration or a relatedfield.
  • Experience with specific ERP and CRMplatforms (e.g. Salesforce Oracle MicrosoftDynamics).
  • Knowledge of Agile and Scrummethodologies.

AdditionalInformation :

Experience:

  • Provenexperience as an IT Business Analyst/Consultant or similarrole.
  • Extensive experience with softwareimplementation projects.
  • Strong knowledge ofERP and CRM systems.
  • Experience with Salesforceand its various modules.
  • Integration knowledgeinvolving thirdparty services andAPIs.
  • Excellent analytical and problemsolvingskills.
  • Ability to translate businessrequirements into technicalspecifications.
  • Strong communication andinterpersonal skills.
  • Experience with projectmanagement methodologies.
  • Familiarity withbusiness process modeling anddocumentation.
  • Ability to work collaborativelywith crossfunctional teams.
  • Strongorganizational and time managementskills.
  • Experience working in the UAE with anunderstanding of local market requirements andregulations.

Skills&Abilities:

  • Proficiencyin software implementation project management and stakeholdermanagement.
  • Advanced skills in business processoptimization system integration and changemanagement.

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
BusinessConsulting,Business Intelligence,Sales Experience,B2BSales,Information Management,Network Administration,BusinessAnalysis,Microsoft Dynamics Navision,Outside Sales,StrategicPlanning,Database Administration,Public Speaking
Experience: years
Vacancy: 1

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