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Patient Relations Coordinator
1 week ago
About Us
NMC Royal Khalifa City is a leading healthcare provider offering quality medical services to patients. We are seeking a skilled Receptionist to join our team.
Job Summary
This role involves providing excellent customer service to patients, handling phone calls, cash transactions, and back-office work.
Main Responsibilities
- Provides exceptional customer service to patients and their families.
- Handles phone calls, responds to inquiries, and directs visitors to the appropriate department.
- Performs duties related to handling cash, processing payments, and maintaining accurate records.
- Supports the administrative team in maintaining office operations.
Requirements
- A degree in any field.
- At least 1 year of experience in a patient-facing role.
- Basic proficiency in technology applications, including MS Office and Internet Explorer.
- Excellent communication and interpersonal skills.
