Lead Technician

4 weeks ago


Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and responsibilities

ATechnician is a skilled professionalresponsible for installing, maintaining, repairing, andtroubleshooting equipment, machinery, or systems across variousindustries. Technicians may specialize in areas such as IT,electronics, mechanical systems, or industrial equipment. Below isan overview of the key skills, responsibilities, and career growthopportunities for a Technician:

KeySkills for a Technician

1.TechnicalExpertise

  • Hands-OnSkills: Proficiency in using tools and equipmentspecific to the industry (e.g., power tools, diagnosticinstruments).
  • SystemKnowledge: Deep understanding of the systems,machinery, or technology being worked on (e.g., HVAC, computers, orelectricalsystems).
  • Troubleshooting:Diagnosing problems in machinery or systems and determining theappropriatesolution.
  • Maintenance:Performing regular checks and repairs to keep equipment in optimalcondition.

2.Problem-SolvingSkills

  • AnalyticalThinking: Quickly identifying issues and determiningroot causes.
  • CreativeSolutions: Finding effective, practical solutions totechnical problems.
  • Attention toDetail: Ensuring that repairs or installations aredone correctly to prevent futureissues.

3. TechnicalDocumentation

  • Manualsand Schematics: Ability to read and interprettechnical manuals, blueprints, anddiagrams.
  • Recording MaintenanceLogs: Keeping track of repairs, upgrades, ormaintenance work for future reference andcompliance.

4.CommunicationSkills

  • VerbalCommunication: Explaining technical issues tocustomers or team members clearly andconcisely.
  • CustomerInteraction: Addressing customer questions andproviding explanations about repairs orinstallations.
  • TeamCollaboration: Working with other technicians ordepartments to complete tasksefficiently.

5. SafetyKnowledge

  • Compliance:Adhering to safety standards and regulations in your industry(e.g., OSHA regulations, electricalcodes).
  • RiskAwareness: Identifying and mitigating potentialhazards when working with complex machinery orsystems.

6. TimeManagement

  • Efficiency:Completing tasks within setdeadlines.
  • Prioritization:Handling multiple tasks or jobs simultaneously, ensuring all arecompleted on time.

KeyResponsibilities

  • Install,test, and configure equipment or machinery forclients.
  • Troubleshoot and repair malfunctioningsystems, components, or equipment.
  • Conductregular maintenance and inspections of systems andequipment.
  • Keep up-to-date with technologicaladvancements in your field and learn newsystems.
  • Collaborate with other team members tosolve technical issues or improveoperations.
  • Provide on-site or remote technicalsupport and assistance to customers.
  • Documentrepairs, maintenance, and service records for tracking andreporting.
  • Ensure compliance with safetystandards and regulations while performing technicaltasks.
  • Assist in training or mentoring juniortechnicians orstaff.

CareerPath

  • Entry-LevelRoles: Technician, Field Technician, MaintenanceWorker, ServiceTechnician.
  • Mid-LevelRoles: Senior Technician, Lead Technician,Maintenance Supervisor, ServiceManager.
  • SeniorRoles: Technical Support Manager, OperationsManager, Engineering Technician, TechnicalSpecialist.
Desired candidate profile

Thetechnician is responsible for ensuring that all assets are inproper working condition and maintained regularly as per standards.The role holder supports the Facility manager in maintenanceplanning, execution andcommunication.

ROLEPROFILE

  • Prepare reports and schedule of allthe future maintenance activities in coordination with the storeand internal stakeholders to ensure smoothoperation.
  • Conduct store inspections in linewith annual maintenance plans and agreementterms.
  • Prepare reports on issues related tocontractor performance for timely resolution and improvements andprovide support for incidents in a timely manner and takeappropriate initiatives in case ofemergencies.
  • Handle the stock of maintenanceconsumables and critical spare parts to ensure availability at alltimes.
  • Maintain communication in compiling thedocuments related to maintenance and equipment activities as perthe internal guidelines.

Requirements

  • High School Diploma orequivalent
  • Relevant maintenance certificationis preferred
  • 3+ years of relevant experience,1+ years in the retail industry
  • Highlyorganized with strong multitasking skills
  • Goodproblem-solving skills and project managementskills
Key Skills
Maintenance Tasks,Technical Skill,ServiceTechnician Experience
Employment Type: Full-time
Department / FunctionalArea: Technical Services
Experience: Not Mentioned years
Gender: Female
Vacancy: 1
Joining Date: Wed, 29 Jan2025
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