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Lead Technician

1 week ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time
Roles and responsibilities

Complete service and maintenanceoperations such as oil change, tyre services (replacement,balancing, puncture repair), brake replacement, servicing, basicdiagnostics and air conditioning re-gas, on all makes and models ofcar and light commercial (LCV) as per company/manufacturerstandards. Role is responsible for contributing to thebusiness's revenue and customersatisfaction.

What you willdo:

Job execution

  • Conduct repairs and maintenance onall passenger car and light commercialvehicles
  • Complete and maintain check sheets andvehicle write ups on the repair order
  • Reportadditional work required on vehicles after completing anEVHC
  • Provide Estimations of repairs &services to customer
  • Use a range of technologyto complete basic diagnostic checks and electronicinspections

Tools, Equipment andWork Vehicle

  • Upkeep tools and equipment in theindividual company vehicle as per companystandards
  • Proper handling of specialtools.
  • Housekeeping to be maintained at placeof work / area of operation
  • Usage of specialservice tools including Intelligent Testers and Scantools
  • Manage parts inventory on vehicle andreturns of unused parts
  • Manage personal andworking environment Health and safety – ensuring safeworking practices maintained
  • Environmentalcontrol of dangerous substances such as oil and brakefluid

Fixit Right First Time

  • Ensure zero repeatrepairs
  • Proper diagnosis and troubleshooting
  • Conduct final inspection and qualitytesting of vehicles
  • Achieve high level ofcustomer satisfaction and advocacy

Productivity andEfficiency

  • Deliver the desired efficiency andproductivity as per targets given.
  • Manage timeon job to ensure the days scheduled work will becompleted
  • Time management and punctuality ateach job
Desired candidate profile

1.TechnicalExpertise:

  • AdvancedTechnical Knowledge : A deep understanding of thesystems, tools, machinery, or equipment specific to the industrythey work in (e.g., IT systems, medical devices, machinery inmanufacturing, or automotivesystems).
  • Problem-SolvingSkills : Ability to diagnose and resolve complextechnical issues quickly, ensuring minimal disruption tooperations.
  • Maintenance andRepair Skills : Proficiency in performingtroubleshooting, maintenance, and repairs on various types ofequipment or systems.

2.Leadership andSupervision:

  • TeamLeadership : Leading a group of technicians, guidingthem in daily tasks, and ensuring they meet performanceexpectations.
  • Mentoring andTraining : Providing technical training and supportto junior technicians, improving team skills andknowledge.
  • Delegation :Effectively assigning tasks to team members based on their skilllevel, availability, andpriorities.

3.CommunicationSkills:

  • ClearInstructions : Giving clear and concise directions toteam members to ensure tasks are completed accurately andefficiently.
  • Collaboration :Working closely with other departments, such as engineering,maintenance, or production, to ensure smoothoperations.
  • Reporting :Communicating updates, issues, and progress to management orclients through regular reports ormeetings.

4. ProjectManagement:

  • Planningand Coordination : Organizing schedules, managingworkflows, and ensuring that projects or tasks are completed ontime.
  • ResourceManagement : Ensuring that materials, tools, andpersonnel are properly allocated to ensure the successfulcompletion ofprojects.
  • Monitoring WorkProgress : Keeping track of the team'sprogress and ensuring that goals are being met withindeadlines.

5. QualityControl:

  • EnsuringStandards : Ensuring that all technical work meetsthe company's quality standards, regulatory requirements,and industry bestpractices.
  • Inspection andTesting : Overseeing inspections and testing ofequipment or systems to ensure they are functioning correctly andsafely.

6. Safety andCompliance:

  • SafetyStandards : Promoting a safe working environment byenforcing safety regulations and ensuring compliance with workplacesafety protocols.
  • RegulatoryKnowledge : Familiarity with relevant industryregulations (e.g., OSHA in the U.S.) and ensuring that work adheresto these standards.
KeySkills
Technical Skill,TechnicalAspects,Service Technician Experience
Employment Type : Full-time
Department / Functional Area: TechnicalServices
Experience: years
Gender: Male
Vacancy: 1