IT Helpdesk

3 months ago

Dubai, United Arab Emirates Al Nexzit Consults Full time

**_Job Information_**:
**_ _**
- _Provide technical support to end users for software and hardware;_
- _Manage and resolve support tickets effectively and efficiently;_
- _Install, configure and update equipment and software;_
- _Collaborate with other departments to improve support services;_
- _Document processes and maintain records of interactions with customers;_

**_Job Requirements_**:

- _Previous experience in helpdesk or technical support roles;_
- _Excellent problem-solving skills and attention to detail;_
- _Ability to diagnose and resolve technical problems;_
- _Written and oral fluency in English (mandatory);_

**Job Type**:Full Time**Job Location**:Dubai

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