IT Support

1 week ago


Dubai, United Arab Emirates Geminos Group Full time

**IT Support Specialist Job Description Template**

We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

**IT Support Specialist Responsibilities**:

- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.

**IT Support Specialist Requirements**:

- A bachelor's degree in computer science, information technology, or similar.
- 3-5 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk software, such as Freshservice and SysAid.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skills.

**Salary**: AED5,000.00 - AED7,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


  • IT Support

    2 weeks ago


    Dubai, United Arab Emirates IT Corner Full time

    **Job description** Our company is looking for IT Support with the following skills; Based in Abu Dhabi - Experience minimum 5 years of computers and end users support ex. Desktops/Laptops/Telephone system/Network) - Experience in deploying and maintaining Windows Server - Presentable with good English command - Reporting Skills - Self-Managed and...


  • Dubai, United Arab Emirates IT Corner Full time

    General administrative tasks associated with activities in the team, with a particular emphasis on supporting the project functions of the team and reviewing team’s work and consolidation of team’s work. - Team Coordination Support - Project Coordination Support - Meetings Organization/Coordination Support - Attending client meetings - Client...


  • Dubai, United Arab Emirates IT Connections Full time

    **Customer Support Administrator** The **Customer Support Administrator** will report to the Director and will provide administrative support, manage office functions including: calls, receiving customers, database management, daily office operations, maintaining services records, and providing general support. The Administrator will be the first point of...

  • IT Support Engineer

    6 days ago


    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    Job DescriptionCompany DescriptionPurple Rock IT Solutions is a provider of comprehensive IT solutions, security control, and security systems based in Dubai. They offer a wide range of security solutions, IT infrastructure services, annual maintenance services, and event rentals. Purple Rock is a leading service provider for CCTV surveillance, certified by...


  • Dubai, United Arab Emirates TNC IT Solutions Full time

    **KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...

  • IT Support Engineer

    6 days ago


    United Arab Emirates, Dubai Purple Rock IT Solutions Full time

    Job Description Company Description Purple Rock IT Solutions is a provider of comprehensive IT solutions, security control, and security systems based in Dubai. They offer a wide range of security solutions, IT infrastructure services, annual maintenance services, and event rentals. Purple Rock is a leading service provider for CCTV surveillance, certified...


  • Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are seeking a talented and detail-oriented IT Support Engineer to join our team at Purple Rock IT Solutions. As an IT Support Engineer, you will play a critical role in providing top-notch assistance to our customers.Key ResponsibilitiesDiagnose and Troubleshoot Technical Issues: Utilize your technical expertise to diagnose and troubleshoot software and...

  • IT Support Engineer

    5 days ago


    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are looking for a young, passionate IT Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. The ideal candidate is an all-rounder with strong experience in both Windows and Mac environments.To be qualified for...


  • Dubai, Dubai, United Arab Emirates Voxig IT Solutions Full time

    Job Overview:Voxig IT Solutions is seeking a highly motivated Warehouse Support Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth flow of inventory throughout our facilities.

  • IT Support Engineer

    9 hours ago


    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are looking for a young, passionate IT Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. The ideal candidate is an all-rounder with strong experience in both Windows and Mac environments.To be qualified for...

  • Support Manager

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    Job Title: SupportManager Location:RemoteIndia Shift:Standard Duration: 6 monthscontract Roles & Responsibilities:Analyze System issues participate in RootCause Analysis and actively participate in decision for issuesprioritization. Resolve the incidents andtickets assigned to the team. Interact with users to resolve theissues. Monitor the various jobs in...

  • IT Support Engineer

    6 days ago


    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are looking for a young, passionate IT Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. The ideal candidate is an all-rounder with strong experience in both Windows and Mac environments.To be qualified for...


  • Dubai, Dubai, United Arab Emirates IT Wavelength FZE Full time

    Bachelors in Computer Application (Computers) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description Position: Software Support Engineer Candidates must have a technical qualification and should have handled end-to-end software products implementation projects. Good communication skills are required, and candidates must be willing to travel....


  • Dubai, United Arab Emirates TNC IT Solutions Full time

    **KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...


  • Dubai, United Arab Emirates TNC IT Solutions Full time

    **KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...

  • IT Help Desk Support

    4 weeks ago


    Dubai, United Arab Emirates Onix IT Solutions LLC Full time

    We are seeking a highly motivated and customer-oriented IT Help Desk Support Specialist to join our dynamic team. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees, ensuring smooth and efficient operation of their computer systems and software applications. The ideal candidate will...

  • IT Support Assistant

    2 weeks ago


    Dubai, United Arab Emirates Al Haktur IT Solutions Full time

    **Responsibilities**: - System Administration: - Install, configure, and maintain servers, workstations, and network devices. - Monitor system performance and identify and resolve issues. - Perform system backups and disaster recovery procedures. - Manage user accounts and permissions. - Network Administration: - Design, implement, and maintain the...


  • Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    Job Description: Desktop Support EngineerJob Purpose:Seeking a motivated and detailoriented Junior Desktop Field Engineer.Responsible for providing onsite and remote support for endusers.Ensure the efficient operation of desktop mobile and domain environments.Ideal candidate should have exposure to:Domainjoined devices.Mobile Device Management (MDM)...


  • Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    About the RoleWe are looking for a talented IT Support Engineer to join our Purple Rock IT Solutions team. In this role, you will play a crucial part in delivering exceptional customer experiences by providing top-notch technical support and assistance.Key responsibilities include:Providing expert-level technical support to customersTroubleshooting software...


  • Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    What We OfferResponsibilities and Duties:Travel to various company branches to provide timely and effective desktop support.Perform routine maintenance and upgrades of desktop hardware and software.Assist with basic networking issues, such as connectivity problems and configuration of network devices.Working Relationships:EUS Projects Manager.Works closely...