Director Learning Development
4 weeks ago
- Develop and implementcomprehensive learning and development strategies aligned with thehotel's objectives and values.
- Designand deliver training programs for all levels, including onboarding,leadership development, technical skills training, and serviceexcellence.
- Evaluate the effectiveness oftraining programs through feedback, assessments, and performancemetrics, and make adjustments asnecessary.
- Foster a culture of continuouslearning, engagement, and accountability amongColleagues
- Collaborate with department headsand senior leadership to identify training needs and opportunitiesfor improvement.
- Lead and inspire theL&D team, providing guidance, mentorship, and support toensure their success and professionalgrowth.
- Stay abreast of industry trends, bestpractices, and innovations in learning and development, andincorporate into training initiatives.
Skills AndQualifications
- Bachelor's degree in HumanResources, Hospitality Management, or related field;Master's degree preferred
- Minimum of3 years of experience in an L&D role, as Training Manageror similar role of learning and development, training, or talentdevelopment roles, preferably in the hospitalityindustry
- Strong understanding of adult learningprinciples, instructional design methodologies, and trainingdelivery techniques
- Proven track record ofdesigning and implementing effective training programs that driveemployee engagement, performance, andretention
- Excellent leadership andcommunication skills, with the ability to influence and inspireteam members at all levels
- Strong projectmanagement skills, with the ability to manage multiple prioritiesand deadlines
- Proficiency in learningmanagement systems and other trainingtechnologies
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