Director Learning Development

4 weeks ago


Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time
  • Develop and implementcomprehensive learning and development strategies aligned with thehotel's objectives and values.
  • Designand deliver training programs for all levels, including onboarding,leadership development, technical skills training, and serviceexcellence.
  • Evaluate the effectiveness oftraining programs through feedback, assessments, and performancemetrics, and make adjustments asnecessary.
  • Foster a culture of continuouslearning, engagement, and accountability amongColleagues
  • Collaborate with department headsand senior leadership to identify training needs and opportunitiesfor improvement.
  • Lead and inspire theL&D team, providing guidance, mentorship, and support toensure their success and professionalgrowth.
  • Stay abreast of industry trends, bestpractices, and innovations in learning and development, andincorporate into training initiatives.

Skills AndQualifications

  • Bachelor's degree in HumanResources, Hospitality Management, or related field;Master's degree preferred
  • Minimum of3 years of experience in an L&D role, as Training Manageror similar role of learning and development, training, or talentdevelopment roles, preferably in the hospitalityindustry
  • Strong understanding of adult learningprinciples, instructional design methodologies, and trainingdelivery techniques
  • Proven track record ofdesigning and implementing effective training programs that driveemployee engagement, performance, andretention
  • Excellent leadership andcommunication skills, with the ability to influence and inspireteam members at all levels
  • Strong projectmanagement skills, with the ability to manage multiple prioritiesand deadlines
  • Proficiency in learningmanagement systems and other trainingtechnologies


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