Director Learning Development
7 days ago
- Develop and implement comprehensive learning and development strategies aligned with the hotel's objectives and values.
- Design and deliver training programs for all levels, including onboarding, leadership development, technical skills training, and service excellence.
- Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and make adjustments as necessary.
- Foster a culture of continuous learning, engagement, and accountability among colleagues.
- Collaborate with department heads and senior leadership to identify training needs and opportunities for improvement.
- Lead and inspire the L&D team, providing guidance, mentorship, and support to ensure their success and professional growth.
- Stay abreast of industry trends, best practices, and innovations in learning and development, and incorporate into training initiatives.
Skills and Qualifications
- Bachelor's degree in Human Resources, Hospitality Management, or related field; Master's degree preferred.
- Minimum of 3 years of experience in an L&D role, as Training Manager or similar role in learning and development, training, or talent development roles, preferably in the hospitality industry.
- Strong understanding of adult learning principles, instructional design methodologies, and training delivery techniques.
- Proven track record of designing and implementing effective training programs that drive employee engagement, performance, and retention.
- Excellent leadership and communication skills, with the ability to influence and inspire team members at all levels.
- Strong project management skills, with the ability to manage multiple priorities and deadlines.
- Proficiency in learning management systems and other training technologies.
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