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General Sales Manager

4 weeks ago

Dubai, Dubai, United Arab Emirates 25hours Hotels Full time
Roles and responsibilities
    • Developand implement a comprehensive sales strategy to target GCC-basedcorporate accounts, government contracts, andassociations.
    • Identify new businessopportunities through market research and competitor analysis, anddrive new revenue streams.
    • Establish and managethe hotel's sales approach for government tenders, bids,and long-term contracts.
    • Build and maintainstrong relationships with key corporate decision-makers, governmentofficials, and local/regional businessassociations.
    • Act as the primary liaisonbetween the hotel and all GCC & Government clients toensure client satisfaction and to maximize revenuepotential.
    • Regularly visit key accounts andgovernment offices to maintain visibility, gain insights intofuture opportunities, and ensure repeatbusiness.
    • Negotiate and secure contracts withgovernment entities, large corporate groups, and GCC-basedassociations for both corporate events and leisurebusiness.
    • Represent the hotel at regional tradeshows, conferences, and networking events to generate new leads andenhance brand presence.
    • Monitor competitorofferings and adjust sales strategies accordingly to maximizecompetitive advantage.
    • Regularly track andreport on sales performance, market trends, and industryinsights.
    • Prepare monthly, quarterly, andannual sales forecasts, budgets, and reports to ensure revenuetargets are met.
    • Conduct post-event reviews toensure satisfaction and identify areas forimprovement.
    • Work closely with thehotel's operations team, including the front office,events, and catering departments, to ensure seamless execution ofbookings and events.
    • Coordinate with marketingteams to create tailored promotional offers for government and GCCclientele.
    • Oversee and manage the entire salesprocess from lead generation and proposal creation to contractnegotiation and final closing.
    • Ensurecompliance with the hotel's pricing structure, contracts,and policies while delivering tailored solutions to meet clientneeds.

Qualifications

Yourpersonality counts more than your CV…

    • Abachelor's degree in Business Administration, HospitalityManagement, Marketing, or a relatedfield.
    • Minimum of 3-5 years of experience inhotel sales, with a proven track record in the GCC market and/orgovernment sector sales.
    • Strong understandingof the GCC business landscape, government procurement processes,and key corporate accounts.
    • Experience workingwith government contracts and tenders is a significantadvantage.
    • Excellent interpersonal andcommunication skills, with the ability to build rapport withsenior-level clients and governmentofficials.
    • Proven ability to manage multiplepriorities and navigate complex decision-makingprocesses.
    • Strong negotiation, presentation,and closing skills.
    • Proficient in MicrosoftOffice Suite (Word, Excel, PowerPoint), CRM software (e.g.,Salesforce, Opera), and other salestools.
    • Fluency in English is required;proficiency in Arabic is a plus.
    • Strongcultural sensitivity and an understanding of the GCCregion's business etiquette anddynamics.
    • Self-motivated, goal-driven, andresults-oriented.
    • Ability to workindependently, as well as collaboratively with ateam.
Desired candidate profile

  • Developing andImplementing SalesStrategies

    • SalesPlans: Creating and executing effective salesstrategies to generate revenue, improve market share, and meet orexceed sales targets.
    • TargetSetting: Setting clear sales goals for the team andensuring that they align with the overall businessobjectives.
    • MarketAnalysis: Conducting market research to identify newbusiness opportunities, assess competitors, and analyze trends inthe hospitality sector to stay ahead of thecompetition.

  • ClientRelationshipManagement

    • NewClient Acquisition: Identifying and pursuingpotential clients, including corporate accounts, event planners,travel agents, and group organizers, to expand thebusiness's customerbase.
    • Maintaining ExistingClients: Cultivating and nurturing long-termrelationships with existing clients, ensuring their satisfactionand encouraging repeatbusiness.
    • TailoredProposals: Creating customized offers, packages, andproposals that meet the specific needs of clients and help closesales.
    • Networking:Attending industry events, conferences, and trade shows to networkwith potential clients and build businessrelationships.

  • SalesTeam Leadership andManagement

    • TeamSupervision: Managing, mentoring, and motivating asales team, ensuring they are trained, motivated, and aligned withbusiness goals.
    • PerformanceTracking: Monitoring individual and teamperformance, providing regular feedback, and conducting performancereviews to help sales representatives meet theirtargets.
    • Coaching andDevelopment: Providing guidance and ongoingdevelopment for the team to improve their sales techniques andproductknowledge.

  • RevenueGeneration and PricingStrategy

    • Pricingand Packages: Working closely with the revenuemanagement team to set competitive pricing for rooms, events, andpackages, while maximizingprofitability.
    • SalesForecasting: Preparing accurate sales forecasts,tracking progress against goals, and adjusting strategies based onperformance.
    • Upselling:Encouraging upselling of premium services and products, such asupgraded rooms, event spaces, and additional services, to increaserevenue.

  • SalesPresentations andNegotiations

    • ClientProposals: Developing detailed sales proposals andmaking presentations to potential clients, highlighting the uniquefeatures and services offered by theproperty.
    • NegotiatingContracts: Handling contract negotiations, ensuringfavorable terms for both the client and the company, and closingdeals effectively.
    • SiteInspections: Conducting property tours and siteinspections with potential clients, showcasing the venue and itsamenities to securebusiness.

  • Collaborationwith OtherDepartments

    • Workingwith Marketing: Collaborating with the marketingdepartment to ensure that sales strategies align with marketingcampaigns and promotionalefforts.
    • Coordination withOperations: Working closely with the operations teamto ensure that client expectations are met and that logistics, suchas room assignments or event setups, are handledsmoothly.
    • EventCoordination: In cases of group bookings or events,assisting with the coordination between sales and event planningteams to ensure that events are executedsuccessfully.

  • ReportingandAnalysis

    • SalesTracking: Keeping track of sales performance,providing regular reports to senior management, and makingadjustments to strategies asneeded.
Key Skills
group sales,SalesDepartment,Sales Experience
Employment Type: Full-time
Department / FunctionalArea: Sales
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Wed, 15 Jan 2025