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Technical Support Engineer

1 month ago

united arab emirates united arab emirates Dubai Limited Full time

Category: Engineering

Career Level: Experienced (Non-Managerial)

Experience: 1 Year

Required Qualification: Bachelors Degree

Requires Traveling: No

Salary: Salary Not disclosed

Salary Type: Per Month

Total Vacancies: 1

Skills:

  • Communication
  • Creativity
  • Problem Solving
  • Filing Systems
  • Data Analytics
  • Responsiveness
  • Zoho FSM
  • Zoho Books & Zoho Projects
  • Cost Estimation
  • Resource Scheduling
  • Project Budget & Variance
Description

Technical Support Engineer is a professional responsible for channeling communications & information between clients, operations, commercial and administration, to ensure optimal Field Service Standards and Performance. Standards and Performance are measurable in Variance in Budgets, Timelines, Resources, Skills, and Materials.

The Support Engineer is expected to log, schedule, dispatch, and coordinate materials & resources for projects and service calls assigned to Company Engineers.

Skills Expected
  • Problem-solving
  • Math
  • Creativity
  • Communication
  • Filing Systems
  • Reports Generation
  • Data Analytics
  • Candidate is a key support member of the Engineering team. They should have the capability to use FSM software, and Project Budgeting & Tracking toolkit.
Qualifications
  • Bachelors Degree
Responsibilities
  • Create Request
  • Create Work Order
  • Schedule Resource
  • Register Asset
  • Create Report
  • Create Project
  • Register Purchases
  • Delivery Challans
  • Upload Timesheets

Resource Scheduling

Project Budget & Variance

Materials Delivery & Stores

Method Statements

Scope of Works

SIRA Portal Administration

Recording Keeping (Project files including drawings, budgets, schedules, BOQ’s etc.)

Handover Documentation including O&M Manuals, Shop Drawings, Zone Charts, other certificates.

Training and support to the end users.

Successful Candidate would be Enthusiastic and Motivational to the team.

Major Systems Handled by Company
  • Video Surveillance
  • Intruder and Access Control
  • Electronic Anti-Shoplifting
  • Radio Frequency Identification
  • Uninterrupted Power Systems
  • Structured Cabling
  • Home Automation
  • General Sensors and Displays
Job Specification

Business Automation & Security Systems is in search of talented and motivated individuals for the post of Technical Support Engineer in the field of Engineering in one of their offices located in Dubai - United Arab Emirates. The ideal candidate should have a bachelor's degree qualification and at least 1 year of experience. The position requires mandatory skills in communication, creativity, problem solving, filing systems, data analytics, responsiveness, Zoho FSM, Zoho Books & Zoho Projects, cost estimation, resource scheduling, project budget & variance. This is a Full-Time morning shift job.

About Business Automation & Security Systems

Business Automation & Security System (BASS) is a company in Dubai, UAE. The company was established in 2002 to provide low-voltage automation and security systems such as access control, video surveillance, building automation, retail security, home automation, uninterrupted power supply, and network solutions for industrial, government, residential, and commercial sectors across the UAE.

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