Technical Engineer

2 weeks ago


United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The AV Technical Engineer works under the guidance of a project manager on installations, modification, additions, maintenance, and repair of AV Systems, associated materials, and equipment in any project. Leading the implementation of AV infrastructure projects, assisting the project manager, and working along with various internal & external project stakeholders in delivering the project.

The AV Commissioning Engineer is responsible for installing, modifying, repairing, maintaining, and testing Audio, Video, and Lighting Systems. This includes the physical laying of cables, installation & terminations of devices, testing, overseeing the work of other technicians, surveying work sites, coordinating workflows, and providing on-the-job training to other technicians as needed.

What you will do:

  • Commission and quality assure audio and audio-visual installations to an excellent standard.
  • Prepare system configuration, programming & operational documentation and ensure fully functional audio-visual systems.
  • Prepare related handover and operations manuals.
  • Test & commission, configure AV and Unified Communication equipment & software at the customer's site according to project documentation and project schedule.
  • Possess in-depth knowledge of Audio-Visual programming using the latest Extron, Crestron, QSC, Biamp, BSS, and other AV control processors.
  • Perform quality assurance checks on installations, identify issues that need resolution, and collaborate closely with the AV installation team and the project manager to ensure they are resolved.
  • Responsible for installation, configuration, maintenance, and setting up of all Audio Video Systems as required following drawings & schematics.
  • Conduct inspections, repairs, upgrades, planned & reactive maintenance of AUDIO & VIDEO systems.
  • Check AV systems; identify malfunctions, troubleshoot, perform first-instance diagnosis, and take appropriate action to rectify system and equipment.
  • Operate hand tools and equipment necessary to perform all associated tasks.
  • Deliver system training to end users.

Required skills to be successful:

Technical Skills:

  • Hands-on experience in the installation, configuration, and commissioning of AV Systems, including Speakers, Amplifiers, Projection systems, Direct LED Displays, Video walls, Control Systems, and Automation Systems.
  • Mechanical aptitude and a clear understanding of AUDIO & VIDEO systems installation methods and best practices.
  • Knowledge of various components and sub-components of AUDIO & VIDEO Systems, especially Extron, Crestron, AMX, BIAMP etc.
  • Detailed working knowledge and experience in Operations and Maintenance of AUDIO & VIDEO systems.
  • Fault finding & troubleshooting skills in AUDIO & VIDEO Systems.
  • General knowledge and experience of Electrical Safety Rules and procedures.
  • The ability to accurately read and interpret drawings & schematics.
  • Experience with other technology systems, such as Structured cabling & AV, is a plus.
  • Technical training & certifications from manufacturers on AUDIO & VIDEO Systems is a plus.
  • Crestron, Extron, AMX, BOSE, BIAMP programming skills is a plus.
  • Detail-oriented and strong analytical skills.
  • Excellent problem-solving skills.
  • Excellent interpersonal skills.
  • Ability to work extended hours (overtime/weekends) as needed.
  • Ability to be scheduled for on-call status if or as needed.
  • Daily travel to worksites may be required, and employees must be able to get to worksites independently.
  • Provide professional and courteous interaction with customers.
  • Team player.

What Equips you for the role:

Minimum Qualifications and Knowledge:

  • Bachelor's degree in a technical field (IT/Communication/Electrical).
  • Proficiency in Windows-Based PC environment & AutoCAD.
  • 5+ years of directly related experience as an AV Engineer.

About Al-Futtaim Engineering & Technologies:
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.

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