Director- Coverage

4 weeks ago

Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

To manage and grow a portfolio of profitable borrowing and non-borrowing customer base in defined geographical markets in pursuit of specific sales, service, growth and opportunity targets.

Key Accountabilities :

  1. Responsible for Identifying, originating & delivering business across all products in the identified target segment.
  2. Maintains active prospecting effort and pipeline for achieving core financial objectives.
  3. Responsible for delivery against assigned financial revenue and balance sheet targets.
  4. Fulfil customer's requirements and manage the overall relationship, ensuring quality of service.
  5. Responsible for maximizing Share of Wallet (SOW) at client level across the managed portfolio.
  6. Responsible for maintaining the pipeline, making sure the information is complete and accurate, updated and all identified opportunities are included.
  7. Initiate Credit proposals for Borrowing customers.
  8. Responsible for Credit analysis, onboarding and monitoring support for acquisition and management of borrowing customer portfolio with need based assistance from assigned Assistant Relationship Managers.
  9. Responsible for monitoring compliance with approved terms.
  10. Responsible for service recovery tasks and resolution of escalated customer transactions for breach of TAT and exceptions allowed under Operational Delegation.
  11. Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  12. Demonstrate compliance to organisation's values and ethics at all times to support the establishment of a value driven culture within the bank.
  13. Accountable for prospecting new business and to expand existing Commercial Banking customer base.
  14. Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions.

Qualifications:

  1. Bachelor's Degree in Business Administration, Finance, Banking or a related major field of study is preferred.
  2. 8 years' relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of managing borrowing customer base in the identified target segment.
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