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Senior E-tailer Manager

4 months ago

Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What You'll Be Doing

You will be responsible for developing and maintaining our relationships with e-tailers globally and locally, growing the business through a comprehensive approach to trading. Reporting to the SVP of Beauty, your responsibilities will include:
  • Devising and executing trading strategies that will deliver sustainable growth across the beauty division
  • Develop and implement the e-tailer strategic vision and goals, collaborating with key industry stakeholders to align the e-tailer strategy to meet the overall business objectives
  • Identify and pursue opportunities to grow the e-tailer business, such as acquiring new brands, expanding product categories, entering new markets and onboarding new e-tailers
  • Managing budgets and working with finance to set targets, deliver forecasts, optimize costs and drive revenue growth
  • Collaborating with the brands to guarantee a 'one team' approach to trading.
  • Helping the local brand teams unlock the full opportunity with their global HQs
  • Manage the trading calendar for all e-tailers to share with the brands to maximize growth through their key promotional activities
  • Develop and implement the assortment and inventory plan to match the sales plan, working closely with Supply Chain and Operations to maximise inventory across the channels
  • Partnering closely with the e-tailers to grow our presence on their platforms.
  • Leverage data and analytics to make informed decisions, monitor key performance indicators (KPI's), identify areas of improvement and reporting weekly sales reports to management
  • Implementing pricing strategies and fee structures which align with the business goals.
  • Driving innovation with new approaches to trading, merchandising, & marketing to ensure the product is well represented and as per the brands guidelines
  • Being a positive ambassador of the broader organization and culture
  • Promoting the Group's industry reputation in ecommerce and trading

What You'll Need To Succeed

  • Strong track record in ecommerce trading with comprehensive P&L ownership
  • Previous Marketplace/E-tailer experience preferably within Beauty Category
  • Good understanding of the different levers that drive ecommerce success.
  • Natural ability to use data to confidently take decisions and spot opportunities
  • An excellent communicator with outstanding relationship management skills
  • A hunger to deliver truly transformational impact. This role is not for the timid

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now's your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you'll have everything you need to innovate your career.


What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.