Position Title: Marketplace Account Manager

1 week ago


Dubai, Dubai, United Arab Emirates R Group Full time

Position Title:
Marketplace Account Manager (Electronics)

Responsibilities:

  • Manage and oversee the account on the marketplace platform (e.g., Noon) for the sale of electronics products, ensuring all listings are optimized for maximum visibility and sales potential.
  • Coordinate with internal teams, including sales, marketing, and inventory management, to ensure alignment with business goals and objectives.
  • Develop and execute strategies to increase sales and drive revenue growth through the marketplace platform, including pricing optimization, promotions, and advertising campaigns.
  • Monitor sales performance, analyze data, and generate reports to track key metrics such as sales trends, conversion rates, and customer feedback.
  • Respond promptly to customer inquiries, feedback, and complaints, providing resolutions and maintaining high levels of customer satisfaction.
  • Stay updated on industry trends, competitor activities, and marketplace policies to identify opportunities and mitigate risks.
  • Collaborate with third-party suppliers, distributors, and logistics partners to ensure timely delivery of products and manage inventory levels effectively.
  • Optimize product listings with high-quality images, detailed descriptions, and accurate specifications to enhance discoverability and appeal to potential customers.
  • Implement best practices for search engine optimization (SEO) and keyword optimization to improve product visibility and search rankings on the marketplace platform.
  • Build and maintain strong relationships with key stakeholders, including marketplace representatives, to negotiate favorable terms, resolve issues, and explore growth opportunities.

Qualifications:

  • Bachelor's degree in business, marketing, or a related field.
  • Previous experience in e-commerce account management, preferably in the electronics or consumer goods industry.
  • Demonstrated knowledge of marketplace platforms, such as Noon, and proficiency in managing online sales channels.
  • Strong analytical skills and the ability to interpret data to drive informed decision-making and optimize performance.
  • Excellent communication skills, both written and verbal, with the ability to interact effectively with internal teams, external partners, and customers.
  • Proven track record of achieving sales targets and driving business growth through online channels.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Ability to adapt to changes and embrace innovation to stay ahead in a competitive marketplace.
  • Proficiency in Microsoft Office suite and e-commerce platforms for managing listings, orders, and analytics.

Job Types:
Full-time, Permanent

Pay:
AED7, AED10,000.00 per month

Application Deadline: 20/04/2024

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