Customer Service Representative
2 weeks ago
- Responding to customer questions and complaints, disclose rates, terms and conditions of rental
- Use effective sales techniques to encourage customers to utilize service options.
- Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions.
- Enter and maintain information in location logs.
- Perform related responsibilities as assigned or required
Skills:
- Ability to use effective sales techniques.
- Knowledge and skill in the operation of Car reservation software.
- Ability to demonstrate effective interpersonal and communication skills with customers.
- Knowledge of Car Rental or Car Leasing operations.
- Ability to present a professional, enthusiastic attitude through effective communication skills to promote a positive impression to customers and employees.
- Ability to type and perform data entry accurately.
- Ability to process all paperwork according to policies and procedures.
- Ability to write clearly and concisely.
- Ability to understand and follow oral and written directions.
Job Types:
Permanent, Full-time
Salary:
AED2, AED3,000.00 per month
Education:
- Diploma (preferred)
Experience:
Car Rental: 1 year (required)
Application Deadline: 27/11/2023
Expected Start Date: 27/11/2023
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