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Steward
2 weeks ago
An Exhilarating Opportunity
Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do' Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational.
What We're Looking For
- A proven track record of 12 years in a similar role, delivering sensational Experiences synonymous with FIVE's awardwinning Service Quality.
- A good knowledge of Forbes Standards is an advantage.
- Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred).
- Sensational Multi-Tasking skills to deliver a 'FIVE-Star' Experience for our Guests, in a Fast-Paced Environment.
- A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
- A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.
- Remarkable Organisational skills, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated
- A teamworkoriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.
- Comprehensive knowledge of FirstinClass sanitation and hygiene practices.
- The ability to stand for extended periods, lift heavy objects, and carry out physically demanding tasks, with FIVE-Styled Finesse.
- Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
- A handson attitude, fuelled by a 'Can-Do' Spirit.
Key Responsibilities
- Arrives to work promptly, always adhering to FIVE's Grooming Standards and maintaining a polished appearance.
- Ensures the Impeccable Cleanliness and Sanitation of all kitchen equipment, utensils, and workspaces, to meet the standards of our 'FIVE-Star' Environment.
- Contributes to the 'Vibe at FIVE' by assisting in the coordination of Special Requests and delivering a Highly Personalised experience for our Guests.
- Supports the Culinary and Service Teams with an Award-Winning approach, ensuring a timely supply of clean dishes, glassware, silverware, and other required items.
- Executes the handling of waste and garbage disposal, adhering to Established Guidelines to maintain FIVE's Exquisite Standards.
- Expertly maintains a Hygienic and Orderly Environment, always in compliance with Health and Safety regulations.
- Assists in the Next-Level setup and breakdown of Banquet Events, ensuring Smooth Operations and Remarkable Presentation.
- Collaborates with 'FIVERs' to maintain an efficient workflow and uphold FIVE's Industry-Leading Service Standards.
- Promptly reports any maintenance or repair needs to the Team Leader or Supervisor, ensuring a swift resolution.
- Meticulously adheres to established procedures for handling and storing equipment and supplies, embodying FIVE's Sensational Commitment to Excellence.
- Actively participates in regular Training Sessions, demonstrating a Continuous Improvement of skills and knowledge.
- Provides remarkable Support during inventory counts and stock rotation activities.
- Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.
- Executes all tasks Efficiently and Thoroughly, in line with FIVE's Award-Winning Expectations.
The Team
Sustainable Indulgence at FIVE
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022.
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