Operations Manager – Dispatch

1 week ago


Dubai, Dubai, United Arab Emirates Emirates Flight Catering Full time

Job Purpose

Manage the day of operations on a shift across all functions to ensure timely delivery of airline catering services in line with the SLAs, PTS and other key performance indicators.

Functions & responsibilities


• Comply with all relevant standards and regulatory requirements. Promptly review and manage incidents, escalate and advise on corrective actions.


• Monitor all operational aspects to ensure the optimal service delivery is achieved and provide support to Management in achieving the agreed key performance indicators.


• Work closely with all internal and external stakeholders/customers to ensure that all service delivery requirements are met. Promptly inform management of any developing issues or concerns with recommendations.


• Coordinates with all department across the business to ensure operational resilience. Manage operational disruptions and escalate to Management in the event that business continuity should be invoked.


• Support the implementation of LEAN processes. Manage and coordinate the shift in delivering on time as per the agreed handover timeframes safety and efficiently.


• Implement the approved processes and provide guidance to the Assistant Operation Managers and teams to promote an efficient operation. Provide feedback and recommendations to Management on any risks/gaps/opportunities/new technologies associated with implementation.


• Manage the team's performance on an ongoing basis to ensure high potential and low performance are appropriately addressed. Intervene to resolve conflict in the most practical manner to ensure the desired outcome is achieved.


• Coach and mentor direct and indirect reportees in specific areas of service delivery to achieve operational excellence. Promote a self-learning culture in addition to the company-initiated development.


• Review and monitor the manpower requirements and advise on variances to the Senior Operations Managers. Support Management in the talent acquisition process.


• Lead the day of operations on a shift across all functions to ensure timely delivery of airline catering services in line with the SLAs, PTS and other key performance indicators.

Qualification


• Bachelor's degree or equivalent qualification

Experience & Knowledge


• Minimum 6 years' experience leading shifts in a large-scale operational activities in a logistics, catering and or airside environment.


• Experience leading a number of operations efficiency initiatives and service improvements.


• Ability to communicate effectively with all organisational levels.


• Problem solving capabilities


• Ability to develop highly effective working relationships with internal and external networks.


• Ability to effectively and creatively challenge people, situations and current thinking.


#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Our client is searching for an experienced and results-oriented Fleet Operations Manager to join their growing team in Dubai, UAE. You will be responsible for overseeing the daily operations and maintenance of their fleet of service vehicles, ensuring they are reliable and readily available to assist their customers.Responsibilities:Manage the day-to-day...

  • Dispatch Operator

    1 week ago


    Dubai, Dubai, United Arab Emirates GMG Full time

    About GMG:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better.Today, GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG...

  • Dispatch Cordinator

    1 week ago


    Dubai, Dubai, United Arab Emirates Transit Golden LLC. Full time

    As the Dispatch Coordinator, you will play a role in managing dispatch operations, ensuring efficient mail and shipping activities, and maintaining effective communication with various stakeholders.About the Job: Effectively manage dispatch operations, including coordinating mail and shipping activities. Communicate with third parties, handle general...

  • Flight Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates CAN Full time

    JOB PURPOSETo be responsible for providing high standards of dispatch services and others to the company's members. Ensure all dispatch services are coordinated effectively with all key stakeholders and vendors in line with the customer needs. To be accountable and responsible to the Operations Manager or all matters pertaining to the daily running of the...

  • Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates Al Nexzit Consults Full time

    Key Responsibilities:Schedule and dispatch drivers and service technicians to appropriate locations according to customer requests, specifications, and needs.Coordinate and monitor the status of deliveries and services, ensuring on-time completion and resolving any issues or delays promptly.Maintain clear and continuous communication with drivers, providing...

  • Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates Concentrix Full time

    About the jobJob Title:DispatcherJob DescriptionThe role of the Dispatcher consists of being responsible of the distribution of the workflow of the LOB for critical and non-critical cases to front line Associates. Their duties include monitoring the different types of queues in the LOB, document negative trended behaviors and report it, report and transfer...

  • Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates Al Selselat Technical Service LLC Full time

    Responsibilities: Receive and process work orders from clients and internal teams Schedule appointments and dispatch technicians to job sites as needed Monitor technician progress and adjust schedules as necessary to ensure that all work is completed on time Communicate with clients and technicians to provide updates on work orders and address any issues...


  • Dubai, Dubai, United Arab Emirates CPPML Dubai Full time

    Job Discretion - Store Dispatch Manager - I N D I A NA Store Dispatch Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include doing monthly inventory, managing operation staff, overseeing dispatch. motivating sales teams, creating business strategies, developing promotional...

  • Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates DS Full time

    Logistics Dispatcher Job postingWe are a growing logistics company seeking an experienced Dispatchers to join our team in Dubai. As a Logistics Dispatcher, you will be responsible for ensuring timely and efficient delivery of goods and products to clients. This is an essential role in our logistics company and requires excellent communication and...

  • Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates 800CarGuru Full time

    About 800CarGuru - we are UAE's Largest Car Repair Service Provider:800CarGuru is "UAE's Largest Car Repair Service Provider" We have 2 State of the Art Service Centre located in Dubai (Al Quoz 4 & Al Quoz 1) We have the Largest onsite Fleet and we are available 24/7 for our Customers. We reach our Customer within 30 minutes We provide complete Automotive...

  • Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Job Description:Coordinate courier drivers' schedules to pick up and deliver shipments efficientlyTrack and monitor courier drivers' progress for on-time deliveriesCollaborate with customer service team to address any delays or issues promptlyMaintain accurate records of all shipments and deliveriesEnsure compliance with company policies and procedures in...

  • Food Dispatcher

    1 week ago


    Dubai, Dubai, United Arab Emirates Healthy Food Restaurant Full time

    Dispatcher duties and responsibilities Developing and organizing delivery routes and schedules Receive and dispatch orders. Proactively address problems and suggest solutions Receive and dispatch orders Assess situation and prioritize calls Oversee the route of field units and track delivery status of products Coordinate schedule in the most effective manner...


  • Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group Full time

    Dispatch CoordinatorDubai, United Arab Emirates| Posted on 03/26/2024Organizesand manages the dispatch area of the stores according to procedures inplace, safety and visual appearance standards.Supervisesa team of Leading Hands and Laborers.Receivesthe materials from the Storekeepers and cross checks quantities and typeof material vs the documents to ensure...

  • Dispatch Supervisor

    1 week ago


    Dubai, Dubai, United Arab Emirates WEETAZ Full time

    Job Information: Review the output of finished product dispatch to the different routes. Follow up on canceled orders received from the routes and deliver them to the corresponding cameras. Carry out the product output guide, through the inventory module Carry out physical collection of the finished product, reconciling the physical balance versus the...


  • Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C. Full time

    Organizes and manages the dispatch area of the stores according to procedures in place safety and visual appearance standards.Supervises a team of Leading Hands and Laborers.Receives the materials from the Storekeepers and cross checks quantities and type of material vs the documents to ensure the dispatch of the correct materialCoordinates with the...

  • Dispatch Supervisor

    1 week ago


    Dubai, Dubai, United Arab Emirates Señor Gonzales Catering Services Full time

    Handle orders from invoicing to dispatchingWork with delivery companies and company drivers on delivery schedulesManage and work with the appropriate teams to handle stock vs ordersWork with manager on sales reports and forecastApply best practices and continue to improve processesJob Type: Full-timePay: AED3,000.00 per monthExperience:Dispatching: 2 years...

  • Dispatch Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates European Bakery Full time

    Dispatch OfficerResponsibilities: Answer emergency and nonemergency calls and document important information. Respond to any issues and followup by coordinating with the appropriate departments or field units. Operate and manage a multiline telephone console system. Respond to queries related to products and deliveries. Use the radio, phone or computer to...


  • Dubai, Dubai, United Arab Emirates Al Futtaim Full time

    Dispatch Manager Jobs In Dubai UAE 2023 | Al FuttaimFor More Top Organization Jobs Click HereDescription:A Dispatcher is a professional who ensures that everything runs smoothly by coordinating with customers, providing precise logistics for drivers to follow along on their routes, and coordinating delivery times. Dispatchers are the point of contact for...


  • Dubai, Dubai, United Arab Emirates flydubai Full time

    Flight Dispatch Senior Officer Jobs in Dubai | flydubai CareersDescription:The Flight Dispatch Senior Officer is responsible for the safe and legal dispatch of all company operated flights from start to finish. They are to provide the Pilot-inCommand (PIC) with an Operational Flight Plan (OFP) for each sector along with a complete weather briefing/NOTAM...


  • Dubai, Dubai, United Arab Emirates Luxaviation Full time

    1- Dispatch CoordinatorJob: Full TimeLocation: Dubai, UAEDescription:The main objective of the position is to ensure that at all times, the fleet is Operated in a safe, compliant and efficient mannerJob Responsibilities:Obtaining overflight and landing clearances;Arranging fuel uplifts;Providing logistical assistance for flight crews and passengers;Airport...