Dispatcher

2 weeks ago


Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time
Job Description:
  • Coordinate courier drivers' schedules to pick up and deliver shipments efficiently
  • Track and monitor courier drivers' progress for on-time deliveries
  • Collaborate with customer service team to address any delays or issues promptly
  • Maintain accurate records of all shipments and deliveries
  • Ensure compliance with company policies and procedures in handling packages
  • Manage multiple tasks and prioritize requests effectively
  • Deliver exceptional customer service by resolving complaints and answering inquiries
Qualifications:
  • Minimum 2 years of dispatching experience in courier or logistics industry
  • Thorough knowledge of geographic areas and routes
  • Outstanding communication and interpersonal skills
  • Proficiency in dispatch software and computer programs
  • Ability to multitask and thrive in a fast-paced environment under pressure
  • Strong problem-solving skills and quick thinking abilities

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