Dispatch Officer

2 weeks ago


Dubai, Dubai, United Arab Emirates European Bakery Full time
Dispatch Officer

Responsibilities:

  • Answer emergency and nonemergency calls and document important information.
  • Respond to any issues and followup by coordinating with the appropriate departments or field units.
  • Operate and manage a multiline telephone console system.
  • Respond to queries related to products and deliveries.
  • Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
  • Prioritize and organize calls according to urgency.
  • Supervise the route and status of field units to prioritize their daily schedule.
  • Maintain and update call logs, call records and other important documentation.

Requirements:

  • High school diploma or equivalent qualification is required.
  • A minimum of 2 years experience in a similar role.
  • Strong knowledge of emergency processes and procedures.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office with proven experience in data entry.
  • Ability to work well under pressure.

Ability to Relocate:

  • Dubai: Relocate before starting work (required)

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