Director - Food and Beverage - Jumeirah Marsa Al Arab

2 weeks ago

Dubai, Dubai, United Arab Emirates Asterix Communications Full time

Jumeirah Group

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different⢠brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Groupâs newest resort Jumeirah Marsa Al Arab will lead a new generation of Groupâs ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubaiâs largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.

About the Job:

An opportunity has arisen for a Director to join our Food & Beverage team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

  1. Assists in the co-ordination of organizational and administrative functions in all areas of the Food and Beverage Department.
  2. Direct the implementation of the Food & Beverage operational strategy, in line with the corporate direction and guidelines to reinforce the Groupâs vision and the provision of a world class guest experience.
  3. Ensure Food and Beverage operations are run effectively and efficiently crafting exceptional experiences for our guests and they receive the highest level of food quality and service.
  4. Plan, direct and monitor services and F&B standards in all outlets and kitchens ensuring that managers take corrective actions as necessary in adherence to Jumeirah policies and standards.
  5. Monitor market trends for luxury chains of hotels, restaurants and bars and identify innovative service methods, presentations, state of the art equipmentâs and bring forth a plan to introduce them in Jumeirah to ensure continuous evolution of guest satisfaction, thus sustaining the competitive advantage of the hotel.
  6. Participate in the groupâs Food & Beverages annual business plan, Sales and Marketing Plans and provide inputs and feedback to set new goals and expectations thus driving value.
  7. Support, in conjunction with the SBU General Manager, the definition of the SBU overall strategy in terms of pricing, placement and branding of the F&B outlets within the SBU to ensure they live up to the brand expectation.
  8. Participate in public relations activities, sales calls or other promotional activities designed at enhancing the image and profitability of the F&B department and the SBU.
  9. Manage employee value proposition through Goals aligned to organization mission, vision, and values.
  10. Manage Colleagues performance through rigorous learning and development, mentoring, coaching and feedbacks.
  11. Guide the Colleagues through effective programs maximizing their performance and aiding to career progression and succession linked to employee value proposition.
  12. Responsible for periodic review of departmental policies, manuals, checklists, SOP and guidelines (as applicable) and update them as needed with appropriate implementation in operations thus ensuring that F&B operations continues to deliver world class services, excellence, and innovation.
  13. Responsible for change initiatives, programs and projects considering international best practices with strategic focus on improvement of business processes, cost reduction and increase of productivity, efficiency etc.
About you:

The ideal candidate for this position will have the following experience and qualifications:

  • 3 years in senior F&B management roles in a luxury hotel
  • Skill base to drive a highly dynamic operation with a diversity of 12-17 units at any one time
  • Attention to details
  • Excellent communication and interpersonal abilities
  • Fluency in English; additional language skills are a plus
About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.


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