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Customer Experience Executive

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Probe CX Full time
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).

With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.

At Probe, expect to think differently, challenge the norm and find your purpose.

Attend and actively participate in training and development:

  • Develop and maintain a thorough understanding of service/product, processes and systems
  • Actively participate in monthly performance reviews
  • Attend and actively contribute to team meetings to assist in continual improvement
  • Handle contact within required time frame
  • Meet required standards of quality
  • Adhere to schedule to achieve required target
  • Meet attendance requirements in line with contract and company policies
  • Other KPI's as required
  • Other reasonable duties as required