Call Attendant Admin

2 weeks ago


Dubai, Dubai, United Arab Emirates brilliant mind events Full time
We are currently seeking a dynamic and versatile Call Attendant cum Admin to join our team.

As a crucial member of our front desk staff, you will play a pivotal role in delivering exceptional customer service and ensuring efficient administrative operations.


Responsibilities:

1.

Front Desk Duties:


  • Professionally handle incoming calls, inquiries, and reservations, providing excellent customer service.
  • Warmly greet guests, provide them with information on the hotel's services, and assist with checkin/checkout procedures.
  • Address guest requests and promptly resolve any concerns or issues to ensure a positive experience.
  • Maintain a neat and organized front desk area, creating a welcoming ambiance for guests.

2.

Administrative Support:


  • Assist with a variety of administrative tasks, including data entry, filing, and document preparation.
  • Collaborate with various hotel departments to ensure seamless communication and guest satisfaction.
  • Support inventory management and place orders for supplies when needed.

3.

Concierge Services:


  • Provide valuable recommendations to guests for local attractions, dining options, and entertainment.
  • Arrange transportation and make reservations as per guests' requests.

Qualifications:

  • High school diploma or equivalent; additional education or certifications in hospitality administration is advantageous.
  • Previous experience in a customer service role, preferably within the hotel or hospitality industry.
  • Exceptional communication and interpersonal skills, accompanied by a friendly and positive demeanor.
  • Proficiency in using hotel reservation systems and basic office software.
  • Strong organizational abilities, enabling efficient handling of front desk duties and administrative tasks.
  • Professional appearance and attitude, demonstrating a commitment to delivering outstanding service.

Job Types:
Temporary, Contract

Salary:
AED AED110.00 per day

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

  • CSR: 1 year (preferred)
  • Hotel industry: 1 year (preferred)

Language:

- arabic (preferred)
- english (preferred)

License/Certification:
- visa (preferred)
- passport (preferred)

  • Emirates ID (preferred)
  • NOC (preferred)


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