Analyst – Processor – Acquiring Chargeback

2 weeks ago


Dubai, Dubai, United Arab Emirates Pact Full time

Tenure:
1 year (extendable depend on project)Experience:2 years of Chargeback experience covering both VISA, MasterCard, Diners & JCB

PCI-DSSSalary :
AED 8000 -AED 10000Any visa holder can apply. Visa and Insurance will be provided.
Job Accountabilities

Processing fulfillments & presentments correctly on Visa Online, Mastercom, Diners Xchange and within scheme regulations to ensure no losses to NI / merchant.

Retrieving & analysis of the supporting documents to ensure no chargebacks are received from issuers.

Processing of merchant its letters for copy requests & chargebacks received on a daily basis to ensure there is no time gap.

Processing pre-arbitration / pre-compliance within the timelines and in compliant with the scheme dispute rules & regulations.
Preparing and updating chargeback MIS daily to ensure record correctness.

Preparation of financial batches, fee collection & funds disbursement for chargebacks; debiting merchants / write off to ensure financial entries are passed regularly.

Coordinating, advice & guidance to merchants, third party banks/ schemes & internal stakeholders for chargeback related queries.
Filing chargeback documents for future retrieval in compliance with NI-policies.
Review & implement changes in chargeback activities based on the bi-yearly changes in the scheme regulation to ensure compliance.

Make 1st call to the merchant after letters are sent to ensure merchant has received the request; change of merchant contact details if any.


NOTE:
Candidate must be available in UAE for interview
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