Assistant Manager
2 weeks ago
RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE).
It was founded in 1976 and is one of the oldest banks in the UAE.The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.
In the recent years, the Bank has achieved significant milestones which includes being named as one of the world's best banks by Forbes ME and was awarded UAE's SME Bank of the year by the Asian Banking and Finance Awards.
The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans.Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.
We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential.We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.
In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a 'Digital bank with human touch', for our customers.
So join us in co-creating the future of RAKBANKWhat You Will Be DoingManage overall activities within Card unit and ensure that timely and quality services are provided to both internal and external customers through customer-focused operations in order to maximize cardholder satisfaction, strengthen brand image and maximize profitability.
Continuously review, recommend and implement improvements / enhancements to operational procedures & workflows.Work closely with Service Quality functions and ensure effective complaint management & handle customer complaints and enquiries when escalated and channel feedback into process improvements.
Provide counselling, mentoring, motivation, guidance and training to all staff in Card Operations to ensure that performance is optimized through a high level of staff morale/initiative/development.
Work closely with Projects & IT to ensure that all operational supports are addressed on new system initiatives / enhancements / ongoing business needs.
What You Should HaveManage the end-to-end process of merchant acquisition, including due diligence, contract negotiation, and onboarding.Collaborate with sales and business development teams to identify strategic merchant partnerships.
Ensure compliance with card association rules and regulations for merchant acquiring.
Streamline and improve the merchant onboarding process for efficiency and accuracy.
Coordinate with cross-functional teams to facilitate a smooth onboarding experience for merchants.
Implement and maintain KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
Oversee AFCU processes, including card activation and transaction authorization.
Continuously monitor and enhance authorization strategies to minimize fraud and maximize cardholder satisfaction.
Collaborate with fraud prevention teams to mitigate risks associated with AFCU.Manage the settlement process, ensuring timely and accurate processing of financial transactions.
Reconcile settlement accounts and resolve discrepancies promptly.Collaborate with finance and treasury departments to optimize cash flow management.
Develop and maintain an effective chargeback management system.
Investigate and resolve chargeback disputes in compliance with card association guidelines.
Implement preventive measures to reduce chargeback occurrences.
Manage all central operation functions of the department by facilitating work processes to ensure alignment with established policies and procedures in order to achieve high performance standards.
What We Are Looking ForBachelor's degree in finance, business, or a related field (Master's degree preferred).Minimum 5 years of proven extensive experience in card operations within the banking industry, Lean Six Sigma certification or process improvement experience is a plus.
Strong knowledge of card association rules and regulations.What's In It For YouPay for performance culture (Competitive and performance-linked compensation)Provision of medical care plan for your family and youDiverse workforce and inclusive cultureCareer development and growth opportunities by designWork with the best minds in the fieldGet opportunities to bring your whole-self to the organization and perform to your best
#J-18808-Ljbffr
-
Eagleye Hr Consultant
2 weeks ago
Dubai, Dubai, United Arab Emirates Assistant Kitchen Manager Full timeThe job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsProperly cleaning and sanitizing all food preparation areas according to established standards of...
-
Female Personal Assistant
2 weeks ago
Dubai, Dubai, United Arab Emirates CEO Female Personal Assistant Full timePersonal Assistant (Female) - You should be living in female CEO place. We are looking for a responsible female Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to CEO's working life and communication.Responsibilities &...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Hyatt Regency Dubai Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Front Office is responsible to assist the Front Office Manager in managing the daytoday operation of the Front Desk at...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Park Hyatt Full timeYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Housekeeping is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Park Hyatt Dubai Full timeSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Housekeeping is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Park Hyatt Full timeYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre,...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Park Hyatt Full timeYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre,...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates hyatt hotel Full timeYou will be responsible to assist with theefficient running of the department in line with HyattInternational's Corporate Strategies and brand standards,whilst meeting employee, guest and ownerexpectations.The Assistant Manager - Outlet isresponsible to assist the Outlet Manager in managing the assignedoutlet as a successful independent profit centre, in...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Eidco General Trading Full timeWe are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.To be a great fit for this role you should have a consistent work history...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Hyatt Hotel Full timeYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre,...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Dubai Full timeSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Assistant Manager - Reservations is responsible to assist the Director of Reservations & Revenue Strategy in managing the Reservations...
-
Assistant It Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Gulf Mode Full timeAssistant It Manager | Gulf Mode DubaiTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Assistant It Manager | Gulf Mode Dubai | Apply NowResponsibilitiesTrouble shooting, Networks. Assisting in Warehouse duties.QualificationsTwo years experience in UAE in IT supportDon't miss...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Park Hyatt Dubai Full timeSummaryYou will be responsible to assist with the efficient running of the employee restaurant in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Employee Restaurant is responsible in managing the employee restaurant, in line with the operating concept...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates House of Gems DMCC Full timeWe are looking for an Assistant Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness besides the communication coordination with customers & suppliers.Ultimately, the Assistant manager should be able to ensure the...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates PureHealth Full timeJob Title: Assistant Manager Digital Product DevelopmentLocation: DubaiObjective: The Assistant Manager of Digital Product Development will play a pivotal role in supporting the Manager in executing the digital product development strategy. This role requires a detail-oriented individual with strong organizational skills and the ability to coordinate and...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Park Hyatt Full timeAssistant Manager | Park Hyatt DubaiArrive at a Park Hyatt hotel and find yourself on a journey through rare and intimate experiences. Encounter exceptional personal service, grounded in mindfulness and presence in the moment. Experience peerless quality as you surround yourself with contemporary luxury and artistry at its best—from original works of art...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates al futtaim group Full timeAssist in determining Group and country cash levels.Decide on necessary actions to be taken based on the daily cash position, facility utilization and headroomProvide inputs and recommendation to Manager – Cash Management to mobilize cash to manage liquidity efficiently (minimize interest costs)Ensure efficient cash management on a daily basis by working...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Allianz Partners Full timeAssistant Manager | Allianz Partners DubaiAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates PureHealth Full timeJob Title: Assistant Manager - Digital Product DevelopmentLocation: DubaiObjective: The Assistant Manager of Digital Product Development will play a pivotal role in supporting the Manager in executing the digital product development strategy. This role requires a detail-oriented individual with strong organizational skills and the ability to coordinate and...
-
Assistant Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timeYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Assistant Manager - Banquets is responsible to assist the Banquet Manager in managing the planning logistics of major conferences, conventions, incentives,...
